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The UPS Store

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Laredo, United States

locations.theupsstore.com
Shipping and mailing service· Business center· Mailbox rental service· Office supply store· Print shop· Freight forwarding service· Notary public· Packaging supply store· Shredding service

The UPS Store Reviews | Rating 2.8 out of 5 stars (8 reviews)

The UPS Store is located in Laredo, United States on 7305 San Dario Ave. The UPS Store is rated 2.8 out of 5 in the category shipping and mailing service in United States.

Address

7305 San Dario Ave

Phone

+1 9567918747

Service options

No delivery

Accessibility

Wheelchair-accessible entrance

Open hours

...
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D

Darryl Kelly

I dropped off 2 packages to this location on the same day. After 5 days, I tracked the packages on the UPS website. One package showed it had shipped & the other showed it was still at this location I dropped it off at. I called in to verify if my package was still waiting to be picked up or what was going on and neither representatives was helpful. The first gentleman was clueless and just kept saying hold on while he was talking to someone else, and then finally the guy he was talking to got on the phone, but he was extremely rude. He just kept saying your receipt is your proof, but never answered my question. They sounded like I was a huge inconvenience to them for calling. Plzzzzzz DNT Go

D

Daryl Valle

Usually fast service, in and out within 30 minutes if its packed. Respectul and courteous workers.

K

Kimberly Montez

Very poor management! I paid express shipping so it could get here in 2 days. It’s been a little more than a week and my package got lost. The number on the order was the number I had given them but all the digits were out of place. The store was very unorganized and the employees were acting unprofessional while I was there. all they said was that they couldn’t do anything. I had gone 2 days ago to check on my package and change my shipping address again but they didn’t change it and just said they would do it later. They didn’t have anyone in the store and still couldn’t manage to help me out. I get mistakes happen but this was made for lack of effort. I’m actually putting 2 stars because they shipped it. Although the shipping was wrong.

C

Chelsie Reyes

I dropped off 2 packages to this location on the same day. After 5 days, I tracked the packages on the UPS website. One package showed it had shipped & the other showed it was still at this location I dropped it off at. I called in to verify if my package was still waiting to be picked up or what was going on and neither representatives was helpful. The first gentleman was clueless and just kept saying hold on while he was talking to someone else, and then finally the guy he was talking to got on the phone, but he was extremely rude. He just kept saying your receipt is your proof, but never answered my question. They sounded like I was a huge inconvenience to them for calling.

B

Benita Gomez

Bad customer service. They were rude and unprofessional!!

R

R MDNA

The carpet was dirty, the kid (african/American)that is in the register is rude and unprofessional, worst customer service i had ever received from UPS stores

E

Edward Elizondo

I was under the impression that the store should greet you when you enter and thank you when you leave, specially the General manager of the store. Have a nice safe day.

A

Alejandro alejandro

Went to drop off a package with a prepaid shipping label, they charge for tape, lol.

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