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The UPS Store

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La Plata, United States

locations.theupsstore.com
Shipping and mailing service· Business center· Mailbox rental service· Office supply store· Print shop· Freight forwarding service· Notary public· Packaging supply store· Shredding service

The UPS Store Reviews | Rating 3.6 out of 5 stars (8 reviews)

The UPS Store is located in La Plata, United States on 34 Shining Willow Way. The UPS Store is rated 3.6 out of 5 in the category shipping and mailing service in United States.

Address

34 Shining Willow Way

Phone

+1 3019340630

Service options

No delivery

Accessibility

Wheelchair-accessible entrance

Open hours

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Andre Proctor

One of the best UPS stores that I’ve been to! The young man was polite, very informative and outstanding customer service! I was greeted soon as i walked in and was told have a safe and great day upon my departure!

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Scarlet&Mikaela

Rude, unprofessional and appears to be bothered by questions. 1st off buddy never throw anything at your customers. I dont care if its only a pen. Yes this guy (manager) literally tossed a pen at me across the room! Im 68yrs old dont throw anything to me place it on the counter. Hopefully someone from corporate can train you better. Obviously i dont recommend this location and will never spend money here again.

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Katherine Renwick

I was having a little crisis without my phone and the kind gentleman (I believe the owner) helped me by letting me use the phone. He even offered to let me use his cell. This act of kindness does not go unappreciated and I will definitely go to ups with all of my shipping and business needs in the future. Thank you so much in my time of need!

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Christopher Ray

I faced a very time sensitive issue this morning (6/25) with a package that required it to be returned back to me immediately. The person (apologize, never got her name) was extremely professional, understood the complexity of the situation and within 15 minutes had my problem solved. Saved me over a thousand dollars in potential fraudulent actions. In this day and age where customer service seems to go by the wayside, she proved that there are still people willing to go out of their way to help. Great store, used this location many times. Definitely recommend.

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Melanie Kline

The young Man that was working this afternoon was quite polite and helpful, but the Woman who was there that interjected into our discussion was quite rude, had a terrible attitude and zero customer service skills. My Son had also told me she was extremely rude and disrespectful to him when he came into the store prior to me. At first I thought he was exaggerating, but after my experience I know he was not. I'm sure she will be pleased tp know that will be our last visit. I would guess I wasn't the first or last person to make that decision.

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David Puy

Antoinette “Toni” Marie Stonestreet is a model employee for the UPS Store at La Plata, Maryland. Toni was swamped with customers lined up from counter to the front of the store. Toni treated every customer who walked through the door with respect, compassion, and professionalism that made everyone feel welcome and belong from first-timer to regular daily customers. Toni took care of every single of customers, got what they asked for by verifying with customers. In the middle of a busy business, Toni managed to teach fellow employees, Joshua, the rope, and proper usage of the point of sale system. If there were a rating scale range from one to ten, I would give a perfect TEN. Definitely coming back and highly recommend anyone who needs a UPS service.

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Richard King

Lady working is very unprofessional! Spoke nasty to everyone in line. Got nasty with me because I said xfinity instead of comcast, even though the box says Xfinity all over it... Something so simple.. I dont like my job but that doesn't give me the right to treat others poorly..

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Sharmila Lyons

Toni is fantastic at the La Plata (5006) location couple doors down from Caesar’s Pizza. She was professional, fast, funny and on the frontline lines of this pandemic making sure our packages get out. Even though she’d never say it, I think her only wish would be that people would come before closing. While she tries to help that person who shows up at 6:01, there’s always someone else at the door at 6:05, 6:15 and weekends are worse. So go see Toni, laugh with her, just be there ON TIME. These people who work and probably not for a lot of , deserve to go home to be with their families too! Thanks Toni, I really appreciated your GREAT SERVICE!

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