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The UPS Store

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Monterey Park, United States

locations.theupsstore.com
Shipping and mailing service· Business center· Mailbox rental service· Office supply store· Print shop· Freight forwarding service· Notary public· Packaging supply store· Shredding service

The UPS Store Reviews | Rating 1.9 out of 5 stars (8 reviews)

The UPS Store is located in Monterey Park, United States on 201 W Garvey Ave #102. The UPS Store is rated 1.9 out of 5 in the category shipping and mailing service in United States.

Address

201 W Garvey Ave #102

Phone

+1 6262808012

Service options

No delivery

Accessibility

Wheelchair-accessible entrance

Open hours

...
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E

Edwin Meza

Extremely rude customer service from the older guy. He tried to charge me for a shipping bag that I have gotten for free at all other UPS stores. He then proceeded to say that he couldn’t ship my item in that shipping bag. He took my item without packing it in anything and then threw the receipt at me. He also tried helping three customers at the same time in the small area. He was not practicing social distancing for the customers. Avoid going here! The store is also a mess and unorganized.

A

Annie Wong

They are always very busy but do their best to help all customers. Just need to be patient. Good service, thank you

A

Alice Grey

Old Asian guy who works there has the worst attitude ever. He made up rules so he didn't have to take my package. And ended up taking a smaller one from me. No recipe. To the old guy who works there it's not my fault you're unhappy with yourself there is no need to put that onto other people. UPS do yourselves a favor and fire that guy. He is chasing any business you might get away.

B

Barbara Tello

I stopped by to drop off a couple packages. When i go their, there were two associates i stood there for a couple minutes as i understand sometimes people are busy but they completely ignored me for minutes when i was standing right in front of them and when i asked for help the older gentleman told me with attitude they were busy too. I was in utter shock, when he finally came over to help i asked for a receipt he scanned my packages and right in front of me threw each one next to me. Im sorry, but this is beyond bad customer service. If one of those boxes would have hit me i would have called the authorities that is assault . I cant believe this is the service this store provides . The only reason i went there was that my local office was close. Anyways stay away from here UPS you really need to assess your employees work ethics.

K

Kurt McMillan

Had great service at this location. Francis was extremely helpful. He deserves more than five stars. Customer service was excellent. I will definitely visit this store again.

K

Kahlil Robinson

Dont bother coming here for your amazon return. Charge you for everything they can and quite rude

A

Andrew Arvizu

Very bad service. The man was rude and wanted to receive my package without scanning it until day after since he had turned computer off.

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JEFFREY IP

It’s a busy location for small shop. They have tried their best to serve all the customers. Please be patient and be expected for long wait time. The owner is very nice.

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