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The UPS Store

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Perry Hall, United States

locations.theupsstore.com
Shipping and mailing service· Business center· Mailbox rental service· Office supply store· Print shop· Freight forwarding service· Notary public· Packaging supply store· Shredding service

The UPS Store Reviews | Rating 2.4 out of 5 stars (8 reviews)

The UPS Store is located in Perry Hall, United States on 5004 Honeygo Center Dr Ste 102. The UPS Store is rated 2.4 out of 5 in the category shipping and mailing service in United States.

Address

5004 Honeygo Center Dr Ste 102

Phone

+1 4102566320

Service options

No delivery

Accessibility

Wheelchair-accessible entrance

Open hours

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Sofia Vasiliades

Paul, Brian, & Brion are wonderful!! Anyone else who writes a review, talking down on this location should reevaluate themselves! I have been coming here for years, and never had a bad experience. If anything they are extremely helpful, and FRIENDLY!!! If you go in there with an attitude, and already annoyed, what do you expect in return?!! I have witnessed so many people in and out of there being so dang rude! They all work hard day in and day out. I ships stuff 3-4 times a week and never had any problems with the packages ever being late either! That speaks volumes on how much they care about their jobs, and their responsibility towards our parcels! Be nice people!!! It helps!

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Melody Shane

I had been skeptical about using this location but I was pressed for time. I needed to have something packed and shipped but Kimberly could not locate the correct charges in her computer. So as not to hold me up any further she comped the charges and I only had to pay for shipping. What a wonderful gesture. She even provided me with some express boxes and envelopes to help me with the whole process in the future. Other stores wouldn't do this. This chick rules when it comes to customer service. She deserves a raise and or promotion.

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john oarfee

I have been using this location for some time now with no issues. However it came to my attention that 1 of the employees has tested positive for covid yet the store remains open. No one is wiping anything down, hand sanitizer is not being offered to customers. As busy as this location is I would expect them to exercise a bit more caution. If you can get one of the nice young ladies to assist you with your transaction things seem to go a bit smoother and faster. I will not hesitate to return once I'm sure they are being more careful.

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Dawn Stover

My experience at this location was a little different then most. On Wednesday the 3rd I arrived early to avoid a long line. I must say say that the older gentleman that waited on me wasn't rude, he was just high as a kite. It was nauseating to stand there and try to ship a package with the smell of pot permeating the air during my transaction. He wreaked of the stuff. The whole ordeal took about 20 minutes to ship 2 packages as I had to keep repeating myself. All of this at 9:30 in the morning. While I have never had an issue at this location at any time this was a bit unsettling.

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Shelly Shrader

The older man that was there friday 2/26/21 was absolutely NO HELP he was SO grouchy & showed no interest in helping me! He was more worried about himself retiring next year then the customer that needed help!!! If I can help it I will NOT be returning to this location!! Maybe he should retire now & allow someone else to have the opportunity to work for UPS!!! NO MY TRANSACTION WAS NEVER COMPLETED

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KIRK

Horrible Service package still sits and tracking number does not work 48 hours later!!. I Will be calling tomorrow for sure as soon as they open!!. I WILL NEVER USE THERE SERVICE AGAIN!!. Even UPS 1-800 Customer Service agent SUPERVISOR said the package should have been entered in the system and they clearly have not even did it yet. A Kimbeleee waited on me and I think she needs spoken too!!. I use to work for UPS many years ago and we would NEVER ALLOW a package to not be entered in still 48 hours later and now going on 72 hours tomorrow!!. All I see is bad reviews with this Business I am not shocked now with my problem.. I can't wait now to call tomorrow yippee me.. I will be contacting BBB about this Company.

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Timamu Hakim

Won't be going back until the Grump retires! Got there early on Monday April 5th to avoid long lines with my two boxes already tabled. I was first online; however, the old guy was taking an ID picture of a little girl and her mother was there with her. I knew it would take a little while for him to finish as he was the only employee there. The problem I had was his nasty attitude and not acknowledging that he had a customer standing there by saying a simple, "I'll be with you as soon as i'm finished" That would have been professional and should be a part of the store's employee's policy. When the young females are working, that is how they handle it, never an issue with their attitude. Fifteen minutes later when mr grump finally came up, said nothing and acted like he did not want to be at work today and I disturbed him. If he does retire, that is when I may return.

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Matthew Marion

Just had an awful experience there today. Got there at 3:50 to return Verizon boxes. Was told their system is down in regard to returning cable boxes (by yelling across the store) Found the UPS store on 43. The two guys working (who were super nice) explained that their system couldn't take Verizon boxes after 4 PM because of a glitch in the system. Said their system is the same as the Honeygo store. Pure laziness from the Honeygo store. Would give 0 stars if I could. Go to the one off of 43! Way better service!

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