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The UPS Store

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King of Prussia, United States

locations.theupsstore.com
Shipping and mailing service· Business center· Mailbox rental service· Office supply store· Print shop· Freight forwarding service· Notary public· Packaging supply store· Shredding service

The UPS Store Reviews | Rating 3.8 out of 5 stars (8 reviews)

The UPS Store is located in King of Prussia, United States on 314 S Henderson Rd Ste G. The UPS Store is rated 3.8 out of 5 in the category shipping and mailing service in United States.

Address

314 S Henderson Rd Ste G

Phone

+1 6103376577

Service options

No delivery

Accessibility

Wheelchair-accessible entrance

Open hours

...
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J

J. M.

I very rarely write a review unless it is warranted... This store earned one. A different store referred me here because they discontinued a service I bought for many years. After the experience I had with this store, I will NEVER go to there, again. I reached out to a different store, EASILY explained what I needed and received the same kind and professional service I had from my local store for years with zero issue. I am still shook up from the person I spoke with, from this location. . This was a simple routine service and I never should have had the absolutely AWFUL experience I had at this location. Hopefully, it was just a really bad judgement call on their part, and not the normal way they treat their customers.

B

Bradford Davis

Went here for finger printing, every step of the process was smooth, easy, and everyone was nice to talk to. Highly recommend

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Janet Wilkes

Since we are in the middle of a snow storm I looked at the website to see what time they close and it stated 7:00. I had Christmas gifts to send to my son, daughter-in-law and grandchildren and since the website stated "open" and the signs in the windows stated "open" I went to the door and they were closed at 5:30. This is not the first time that they closed early. They do this often even in good weather. Why didn't someone update the store information? Found out that UPS stores close during inclement weather if trucks are taken off the road. This is completely understandable. I went back when they opened. The box that I used had writing on the outside and it was upside down & I didn't notice until I was in the store. The man working at counter told me that he would fix it and he even took tape off of end and replaced it. My husband bought the tape & dispenser from the Post Office & the man said it wa nit good quality and I agreed. I packed the box very full with bubble wrap covering top & bottom. Boxes were separated according to recipients and tagged with each name. Upon arrival at destination, the box was opened and rummaged through with packages thrown all over. By the way, the lady working at the counter REFUSES to wear a face mask stating that she wears a face shield. According to tge CDC face masks ARE REQUIRED with a shield or the shield has to cover the entire face from side to side and from top of forehead to under the chin. Sign on front door CLEARLY STATES FACE MASKS must be worn in store. If she has a medical issue & can't wear a face mask she should NOT be working in a store where customers are.

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Christopher Dogonniuck

Stopped in to use their IdentoGO service. Friendly, prompt, everyone using appropriate PPE. In and out in BEFORE my actual appointment time! The young woman who processed my fingerprinting was friendly, relaxed and super-efficient.

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Bill Hesnan

I have been a customer of this store since they opened. I have used them for business and personal shipping, printing and custom gifts. I cannot recommend them enough. Always have my work done in a very timely manner. Brian and his staff are always friendly and accommodating. If you are looking for unique gift ideas, speak to them about what they can do with pictures.

L

Lorraine Hoffner

Great customer service! Talk about above and beyond- we felt welcomed and well taken care of by the staff. Thanks!

M

Mediterra Olives

I ship dozens of packages a day from my online store and decided to drop off a package at this location since it was the closest to me today. I get there 4 minutes before 7pm and the door was locked ( their sign clearly says open till 7pm) knock knock, she walks up and opens the door. I nicely asked that all I need is a box to put my items in and that I already have my own tape & prepaid ups label. She say ok let’s a do cash deal for 10 a box and I’ll take your things. I’ve never seen such insulting and pathetic customer service experience as such. It’s amazing how A she had the store closed earlier then they should ( no power issues or anything of that sort ) B she had the courage to ask of me to pay 10 for a box!!!!! I ship things for a living and a box cost 3 at most NOT 10. Stay Away from this place because rest assured that you will be scammed there.

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Aurelio Xhepaj

Over charged I send the same thing over every two weeks I know my rate. And worker was caughing and sneezing.. manager kept his mask under his nose comple reck!! Never would I walk through those doors ever again!

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