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The UPS Store

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Mayfield Heights, United States

locations.theupsstore.com
Shipping and mailing service· Business center· Mailbox rental service· Office supply store· Print shop· Freight forwarding service· Notary public· Packaging supply store· Shredding service

The UPS Store Reviews | Rating 4.3 out of 5 stars (8 reviews)

The UPS Store is located in Mayfield Heights, United States on 1284 Som Center Rd. The UPS Store is rated 4.3 out of 5 in the category shipping and mailing service in United States.

Address

1284 Som Center Rd

Phone

+1 4404615605

Service options

No delivery

Accessibility

Wheelchair-accessible entrance

Open hours

...
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B

Brandon Kordic

Packed and shipped an 850 vintage audio receiver for me that I was terrified to ship and was sure was going to get destroyed. I just got the eBay feedback and it arrived perfectly! Store deserves a great review for that.

A

Angelo Giallombardo

The people at the UPS store were very helpful to me. I found all of the workers to be hard working and nice and I appreciated all their hustle. There often extremely busy and I noticed that they are probably under appreciated. The orders seem like nice people . I'm not sure it's easy to manage the staff. I noticed they go through Employees quite often. The people that have been there for a while are great people and they treated me with a lot of respect and kindness. There were several times that I needed a package delivered and I wasn't aware that my package was arrived at my PO Box and they were super helpful and called me to come pick it up. They also did it with positive energy and I treated them well and they treated me well. The place has good services and I'm sure that it's difficult to work there with the general public because I noticed often that people were quite rude to the employees there. I tried to stay patient because there are times when the shop is extremely busy and you need to wait for someone because there's only about 2 or 3 people they're working at any point and it's a very small location. Despite it being small they do a great job of treating people well and going as fast as they can. Let's face it it's not easy to work in a location like this period the demands of the public and the pressure of trying to please everyone is probably quite challenging. All I know is they treated me well and I treated them well end this place was as good as it's going to get for a UPS store.

S

Sandy Peters

Had incomplete address so I called to correct and thought everything was taken care of, but that was wishful thinking!!! Went through the process 3 times, one each day and in the end the office calls me and asked if I would meet the driver on the other side of town!!! Really WOW they are the WORST!!!

L

livv g

Such rude employees! I stopped by to drop off a package that already had postage on it, and I was told I couldn't just walk in and drop off - I had to wait in line! I was in and out in less than a minute. Last time I will ever go into that store!

S

Shanai

Definitely the best UPS Store in the area. The workers are always very friendly and quick to help!

C

Chris Malick

I was just in to drop off a package. I had to go back because I forgot to put a receipt inside the box, and I got there right at the closing minute. The employees inside looked at me and ignored me.

G

Gerald Mearini

It's the UPS store. Very efficient.

A

Allison Lisy

This is by far the best UPS location. Anytime I have to return anything, they make it a breeze. I walk in with the package and they tell me to leave it on the counter with whatever labels - they will tape it closed and affix whatever is needed and I am already good to go. Excellent customer service and are always friendly! Tonight did not disappoint. I was closer to the Lyndhurst UPS store and went there first because I was not sure I would make the Som store before it closed. I thought it would be more convenient. The man at the counter in Lyndhurst was talking to the other employee the whole time, luckily did not get my return code from Amazon to actually scan in correctly, because then he tried to charge me 1 for a piece of tape to close the top of the box and claimed it was a "packaging fee." So I left and made it just in time to the Som store on my way home. The woman there was so pleasant and friendly, she actually made conversation, and without prompting she taped the top of the box, she printed and affixed the label, and she gave me a receipt with a tracking number so I can make sure I get my refund, all without even having to ask. I will never again deviate to another store. Thank you for the excellent service tonight, Som UPS store!

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