Berea, United States
441 W Bagley Rd
N/A
+1 4409734980
No delivery
Wheelchair-accessible entrance
I shipped three big heavy boxes of different sizes from Ohio to Florida. Chose the cheapest way and in 2 and a half days they arrived at there destination! I was pretty amazed by that alone seeing that I though ground took at least a week. Tha boxes were packed by me really well and when they arrived it was just like I packed it. Without saying what I shipped I will say everything works! So I only have good things to say about the way it all worked out.
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Hi All, Every time I go into this particular UPS Store, everyone working there is VERY helpful and courteous! They also take the time to answer any questions I may have. I really appreciate what you all do!! DG
ALWAYS A PROFESSIONAL STAFF AND GREAT SRVICE IF YOU WERE ASKING FOR NUMBERS IT WOULD BE A 10 OUT OF 10
UPS is a wonderful company! They are efficient and timely. My last delivery occurred during a down pour, but the driver was smiling and ran my package to the door! Great job!!
Extremely unpleasant employees who apparently have no concept of customer service. There's a sign stating that masks are required yet neither of the two employees were wearing masks. Too bad that giving "0" stars is not option. Aparrently company management is completely incompetent. Will not be using this business in the future.
I had a very bad experience with the customer service. The clerk who's name is Bob, was very rude and told me they don't have a public computer for me to print my lable. I've shipped with UPS Stores almost every week and have never been treated that way EVER. I WILL NEVER RETURN TO THIS STORE.
My husband was let go from his job due to covid-19 and he was required to send back 5 & 1/2 years of stuff back to the home office (banners, two laptops, work shirts and pants, tools, etc.). When we walked in, we asked if they could pack it for us or if we needed to pack it ourselves since we weren't sure if they were allowed, due to the times. Rick was rude from the start. He did inform us they could ship it which was a relief but what needed to be shipped was a lot of little stuff. He had us bring everything in and when we started putting stuff on the counter, he wasn't making space so we moved a box. He got irritated immediately and grab the box from my husband's hand and told us to hold on. We had a lot of large things so we started putting it on the ground at the end of the counter. He didn't want to deal with it so he literally handed it over to another gentleman who was the nicest person ever. He boxed it for us, held conversation and was just overall so pleasant. He sadly didn't get his name. If not for him, this would have been a 1 star review.
Very nice people who provide a great service.
Deli
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