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The UPS Store

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Colleyville, United States

locations.theupsstore.com
Shipping and mailing service· Business center· Mailbox rental service· Office supply store· Print shop· Freight forwarding service· Notary public· Packaging supply store· Shredding service

The UPS Store Reviews | Rating 3.3 out of 5 stars (8 reviews)

The UPS Store is located in Colleyville, United States on 4843 Colleyville Blvd Ste 251. The UPS Store is rated 3.3 out of 5 in the category shipping and mailing service in United States.

Address

4843 Colleyville Blvd Ste 251

Phone

+1 8173984022

Service options

No delivery

Accessibility

Wheelchair-accessible entrance

Open hours

...
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Jade Carr

Every time I go early (11am)to pick up a package if they aren't scanned in they will tell me it isn't there,even when I know it is and then refuse to look for my package and continue to tell me it hasn't arrived. Amy is the best tho,she is the only one who actually looks for my package because I drive a while just to come pick up my mail. So thank you Amy. And to the other woman who works there who is always rude to me,please just do your job. And try to atleast pretend to be polite. Thank you.

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Khaled Q

I had a scheduled pick up and the driver never showed up. So I brought the package to the store and "Donna" the manager made me feel like I'm asking her to donate her blood to me!! Unfriendly and unwilling to help. The other associate tried to help by charging me to print their label!!! I called customer service and they took care of me.

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Jc Du

I send a shipment to Mexico and paid 100 for it to get violated and for them to still my merchandise and to tell me that they were sorry that that happens all the time. and not do nothing about it this company it’s a ripe off I will never used them again in my life a bunch of thief’s and liars.

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Manuel Garcia

Worst UPS store. Rude owner with an entitlement complex. Fake customer service, only concern is money and control

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Jacob Neat

Nice people

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Karmen Hose

Not sure why the low ratings. Have been with them since 2018. They are polite and very helpful.

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Daniel McMahon

Recently I needed to return a product to Amazon that had some special packaging requirements in regard to meet Amazon requirements. The young lady at the Amazon store in Colleyville took immediate action to determine my needs for special packaging. her name is Wanda and she has outstanding people skills. She took control of my requirements and we accomplished my objective. She has a real future. She's focused on her customer requirements and she's very pleasant to deal with. Now I'm a very happy customer of hers.

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Shannons5DTV

They need to get on the same page with Amazon here. I tried returning something in which amazon sent me a QR code to return a package i had gotten. She then told me when i got there that i still had to pay for the label although on my app it said they would print one for free at UPS? Then she kept cutting me off while i was talking trying to show her on my phone what it said. Short brown hair lady has NO customer service what so ever, she was rude before i even started talking honestly. Don’t have employees here that are going to be miserable doing their job. Will not be returning to this location ever again.

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