Tarzana, United States
19528 Ventura Blvd
N/A
+1 8183434377
The service from Daniella was amazing. I’m not sure how u people are giving this place bad reviews. Pretty sure nobody that’s has a good experience leaves reviews. Super fast. Super courteous. She even boxed up my stuff without me asking !
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They took my shipping materials I ordered and used it themselves Instead of ordering themselves and then said they are sorry And asked if they want to order for me instead of doing so BUT THEY ARE SO SEXY SO I LOVE THEM FOR APOLOGIZING
I used to send my package from other ups store and never had problems with anything. This time I had to send the package out by March 17TH and I sent it by this stor on MSRCH 15TH and not their charges was extremely higher then my regular store I used ro go to ,yet unfortunately they lost my package ( even I used tracking mail packages for next 2 _3 biz days) and I had to be on the phone almost 2 hrs today to find my packages !! I have to wait next 3 to 4 days to find out where is my documents. I am so stressed and upset . If you have very important business and documents I WONT RECOMMEND THIS PLACE AT ALL!!
Second issue I have had at this location. Both were non deliveries. The first one I didnt get a receipt for my rug I dropped off so that was my fault. Please get a receipt for drop offs. The second Att drop off I have a receipt and it didnt get delivered. No tracking number but I do have a reference number thank God. Not going here again even though its around the corner from me. Bad business!!!
Never EVER use this store. I was just charged 15/per package for having them sent there to pickup. (45 in total). Ridiculous to hold someone’s packages hostage so you have to pay their fees!!! Be forewarned friends.
I have been using this place for over a decade, and they have been consistently wonderful and attentive the entire time. There is pride of ownership and hard work. Excellent customer support if you need anything. Highly recommend.
Talk about customer service! The courtesy and kindness demonstrated by employee Daniella was so welcoming. So appreciative of her helping me through what could have been a tedious process of having to go home and print out a shipping label and returning to the store that I received for a package I needed to send out. I was in and out with time to spare. Will definitely be returning. Simply thank you.
The best. Great courteous professional service. Have been with this UPS store for many years, and they have always come through. From packaging and shipping a 5x7 painting to forwarding my mail internationally and much more, never an error and always a friendly smile. Thank you.
Deli
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