Glen Ellyn, United States
551 Roosevelt Rd
N/A
+1 6308587571
No delivery
Wheelchair-accessible entrance
I've used this location close to a dozen times and never will again. It's either the owner or the manager or he's both that is always working in there is extremely rude every time I've been in there. On top of that I shipped an item that cost well over 1,000 and that was marked fragile and over a dozen different spots and watched him drop it onto a countertop. Today instead of boxing up my Amazon return like the shipping label said the UPS store would do he literally stuck the label on the plastic bag I brought my item back with and didn't even box it. Do not give this guy any business. he is rude and has no customer service and does not care about your package at all. I give zero Stars if it was an option and I'd tell that guy to go f-himself
like
I've used this store several times for both personal a business needs. Found them always very cuteous and helpful. Do my Amazon returns through them - takes 2 seconds, no questions asked. Today they even let me in as they were locking up just to get my package out. Finding other reviews very surprising and not reflective of anything I've ever even seen there.
Had a couple packages that were delivered here the customer service was on point they were very kind and helped me right out!
We have had problems for the second and last time. Last year, a package was missing, and this store was unwilling to help with tracking, as they are a franchise, and not UPS. Today, I made an online appt. for a notary service. I rec'd a confirmation email. When we got there, we were told there IS no notary there. What a waste of time! We will NEVER use this location again!
29.46 to ship a 4.16 pound item in a standard size box from Illinois to California via ground. I realize the store doesn't set the prices, but when asking why it costs so much the gentleman working here gave me no explanation. He seemed polite, but after asking him to repeat everything twice (including the cost) because he was so difficult to understand, I am unhappy with my experience here.
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