Norcross, United States
7742 Spalding Dr
N/A
+1 7708408181
No delivery
Drove past a couple of different UPS Stores to use this location. FRIENDLY SERVICE! Aubre was very helpful! I hope the other franchises learn from this store.
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This location definitely doesn’t open at 8:30 am, I wouldn’t attempt to come here until 9 am, 9:30 may even be better. They should change the hours they advertise, as it isn’t good business to be negligent to the customers who use your service. Also, an older white man has been outside of the building attempting to get in as if he works there. I believe he’s just a customer but he isn’t too pleased either and I don’t blame him.
This is the best UPS store I go to. They are very friendly and always telling me to have a nice day. Definitely recommend!
I drove just 5 minutes to Spaulding where I was greeted with, \Welcome in!\ From both associates, not sneered and jeered at like, \why are you here? Another customer?\ I had a big return, the guy didn't demand that I put it on the scale, he scanned the barcodes and came around the counter and retrieved the packages like it was his only job all day. They also have some soul soothing music. With all that we have going on in our society that causes anxiety and stress, the last thing you want to do is have an altercation and confrontation attempting to take a package back through the very professional AMAZON return process. The older, Indian guy, on 6050 Peachtree Pkwy is aggressive, rude, and disrespectful. If you have time for that, go there, if not, I recommend a 5 minute drive to Spaulding where they really appreciate your business.
The people that work here are so nice and friendly. Megan is AWESOME! She definitely goes above and beyond and is always such a pleasure. I was waiting on a package to be delivered that was delayed. I had it routed to the store hoping to receive it faster. I called to see if it had arrived and it had not. Megan took my info and promised to call when it arrived. I got a text notification from UPS that it had arrived and Megan was calling at the same time! Totally didn’t expect that level of service and it was amazing to receive! Thanks for all that you do! We really appreciate you guys!!
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