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Pacific Sales Kitchen & Home Thousand Oaks

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Thousand Oaks, United States

stores.bestbuy.com
Appliance store· Kitchen supply store· Home theater store

Pacific Sales Kitchen & Home Thousand Oaks Reviews | Rating 4.2 out of 5 stars (5 reviews)

Pacific Sales Kitchen & Home Thousand Oaks is located in Thousand Oaks, United States on 2000 Anchor Ct. Pacific Sales Kitchen & Home Thousand Oaks is rated 4.2 out of 5 in the category appliance store in United States.

Address

2000 Anchor Ct

Phone

+1 8052142600

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Assembly serviceRepair servicesService guarantee

Open hours

...
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H

haddy cham

So called good team until they close a sale. Zero customer service. Stay away from this company. I wish I can leave less than 1 star. Please save yourself the frustration. I literally found myself screaming trying to deal with this incompetent team. The plumbing manager literally hung up on me. DO NOT SHOP HERE! You might end up stuck with defective products.VERY RUDE! Take your business somewhere else.

J

Justin Tracy

Great team. Super friendly and they know so much about what they do for their customers.

K

Kelani Shelton

Poor customer service! Stay away from this business. I DO NOT RECOMMEND. They will give you the run around, promised call backs.. nothing but BS at the end. The entire staff is incompetent. Will never shop here again.

M

Manjiri Sane

This store's customer service is very poor and starts with the store manager, Kathy Thomas. Once a sale is closed, they're unable to manage customer expectations and provide support. Kathy is poor at setting up and keeping appointments, possibly just very incompetent and therefore leads a highly ineffective store team. I had to escalate my issues related to delivery and installation delays with the regional manager to get a response and resolution. I would recommend that as an option for anyone who has already purchased here and is struggling to get through poor customer support offered at the store level.

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Troy Schmidt

If I could I would give these guys negative 1000. I have purchased appliances for two large houses from these guys. Both with subzero fridge 60' wolf range and hood, micro, wine fridge, washer dryer .... and plumbing appliances for 5 baths in each. I contacted Steve the appliance manager over a month ago for my third job with them and have made 4 calls and several emails to him trying to get a quote still not luck. He passed me off to Brandon for my plumbing I finally got a quote but have made three more calls on my pick up no call back. Asked for the manager she would not even speak to me. Ive already spend over 150K with this guys. Never again! They suck!

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