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Trek Bicycle Store of Charlotte

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Charlotte, United States

trekofclt.com
Bicycle store· Bicycle repair shop

Trek Bicycle Store of Charlotte Reviews | Rating 4.8 out of 5 stars (5 reviews)

Trek Bicycle Store of Charlotte is located in Charlotte, United States on 10129 Perimeter Pkwy. Trek Bicycle Store of Charlotte is rated 4.8 out of 5 in the category bicycle store in United States.

Address

10129 Perimeter Pkwy

Phone

+1 7045980057

Service options

Kerbside pickupIn-store pick-upIn-store shopping

Amenities

Gender-neutral toilets

Accessibility

Wheelchair-accessible car park

Open hours

...
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Hazel Pacion

Can't recommend them enough. Hands down the best bike shop inside and out. You aren't just a customer to Trek, you become part of the family - regardless of what bike you buy or come in with for help. Their staff is super knowledgeable and on point when it comes to any biking questions or needs. Whether that's getting a new bike, fitted to one, picking out the accessories you need, or buying fuel for before/during/after rides - a great one stop shop. Easily my favorite bike store to even just go hang out in and talk to the staff. Tell them Hazel sent you :)

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Ben Porter

Don't believe their sales pitch on the warranty. Was told that bikes came with a warranty and that I could trade in my old bike for a new one. Not true. Apparently my 30 lb 2 year old was strong enough to damage their 120 bike, and they would not honor the warranty or take it back as a trade in. The wheel is crooked. \I won't be able to resell that\ were their words. Not something they mention when selling you the bike. Horrible experience. And it wasn't just one rogue employee. Several we're standing around and saw the situation. It's the store's culture, not one guy's decision.

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Dillon Blythe

I’m a complete “Noob!” Straight novice. I walked in pretty insecure about how to approach purchasing a new bike since I’m about to turn 40 and the last time I rode a bike I was 14! Sydney and the rest of the staff made me feel extremely comfortable and answered all my questions with certainty. I purchased a Marlin 5 and was stern on the dark aquatic color. Sydney fought for me and got one ordered, in my size and I only had to wait 6 days for it to arrive!! I will 100% recommend you guys to anyone I pass that is interested in a new bike!! Thanks to everyone that made my experience a great one.

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Michelle McLeod

My cousin told me about Trek; he has been cycling for years and highly recommended them. I was looking for a quality bike for my daughter. I did some research and after talking with my cousin, i kind of knew what I wanted Jason assisted me in sizing my daughter and made some recommendations for me as well as answered my questions. He was extremely professional and friendly. I purchased the Marlin 4 2021 and my daughter loves it. My next purchase will be for me. ️

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Robert Clark

I came here to trade in my old bike and get a new one. The staff were amazing to deal with. They never once tried talking me into a bike above my budget, or got annoyed with all my questions. I highly recommend coming here to look and learn about the trek bikes available. I know sometimes it’s tempting to buy online because it’s easier, but I would go to this store first. Try the bike, talk to the employees then make your decision.

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