Tyler, United States
623 S Beckham Ave
N/A
+1 9035312255
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car park
Thank you for a wonderful experience! I ordered flowers around 8am this morning, to be delivered to my Aunt in the hospital, and they were delivered by 11:20am. This exceeded my expectations, and they are beautiful to boot! I wanted to support a local business and your reviews were so good that I felt comfortable ordering from you. I am not disappointed.
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I send anyone who ask me where to go for flower needs no matter what the occasion is to Lou Ann's. I am a retired floral designer and have never worked at Lou Ann's so this speaks volumes. Last week they did my father's casket spray and it was extremely important to my mother that it be perfect. It turned out exactly as she wanted. After viewing it at the funeral home she asked me to stop by their shop to personally thank the designer who made it! In addition to flowers and plants they also have adorable other gift items. Thank you Lou Ann's for making my dad's service beautiful!
I called to place an order from Colorado for same day delivery and it could not have been easier. Great service, friendly, efficient, absolutely no complaints. Will definitely use them again when needed. Thanks
I ordered a candy basket for an employee that was in a car accident from another florist in town and spent 150 to make sure it was nice to show our appreciation and concern. I picked the florist off a google search because it was the first one that showed up in the search and thoroughly advertised candy baskets. After calling, the florist said she could deliver (since it was outside her normal area) with an extra fee so I placed my order. The day of delivery she called me and said she couldn’t find the address(it was on a state highway in Hawkins), had put it in her gps and would not bring it to the restaurant I work at in Big Sandy, that I would have to come pick the basket up at her shop. When I arrived to pick it up (shop was at her home), it was a mess, had bugs in it, 30 worth of product and she refused to refund deliver fee. I’m glad she wasn’t able to deliver it because I would have been embarrassed. I immediately took the basket to Lou Ann’s in tears, told them what happened and her staff reworked it. It turned out beautiful! They added much more to it and made it presentable! She only charged me 30. The container and things that they added was worth much more than that. I will recommend them for everything in this area!! My employee and his family were brought to tears when he saw the basket. Thank you for saving my emergency!
So glad to have found this lovely, friendly, professional, accommodating florist shop! A last minute floral emergency had me frustrated and at wits end! Within 20 mins of arriving my problem was solved, I was leaving with my purchase, and I had found my \go to florist\ in Tyler! Thank you, Lou Ann
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