Austin, United States
3600 Presidential Blvd
N/A
Wheelchair-accessible entrance
Nice lounge. I don't know why they remain closed when the AA lounge which is right next to them and the Delta Sky Club have reopened.
like
First of all: this place is definitely nice and quiet. Away from the crowd downstairs. And there are a few smaller quiet open areas for business meetings. Staff is friendly and does a great job keeping this place clean. But, what is disappointing is the poor food selection. There's only 1 soup, 1 kind of bread, and some salads. The bar is good, and so is the coffee machine.
It is clean and has coffee, tea, oatmeal for breakfast. Nothing special but I know it can be better. We have to ask someone to even get a glass of water. Please just have more stations for things like water, juice and add more food items.
While small, I was very surprised and thoroughly impressed by this United Club location. The staff is friendly and thoughtful. The front desk staff was so welcoming when I walked in. The bartenders would come around and refill drinks on a regular basis, I practically have to wave my hands in the faces of bartenders at other United Club locations. The food selection was limited, but not bad at all. It was quiet and comfortable, not too crowded despite several delayed flights today.
They changed their policy without sending notifications and you can no longer use the club if you are not flying United Airlines. What sucks is that they collected their annual membership fee and will not honor it until it renews. I will definitely cancel my 500.00 annual membership fee!
They have my favorite Illys coffee!
Cannot order food. Way too hot. AC felt like it was on super low. Cannot bring any meals in either. Club right across the way at American Airlines allows you to order food inside theirs. Internet does not work good at all. Supposed to be high quality for paying 60 bucks to get in. Absolute joke.
Small club with short hours. The people working there are all very friendly and it is a good place to hang out while waiting for a flight or when arriving and wanting to grab a quick snack or drink before heading out to Austin. Unfortunately, they close around 7:15 to 7:30 p.m. so it's not very convenient if you are wanting to go to the lounge while flying on a different Airline in the evening. As usual, the food selection is very mediocre and not very healthy. But it's possible to grab a piece of fruit and maybe some vegetables if you're not picky about it.
Deli
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