UPS Customer Center

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Silver City, United States

locations.ups.com
Shipping and mailing service· Mailing service· Shipping service

UPS Customer Center Reviews | Rating 2.1 out of 5 stars (5 reviews)

UPS Customer Center is located in Silver City, United States on 403 E 12th St. UPS Customer Center is rated 2.1 out of 5 in the category shipping and mailing service in United States.

Address

403 E 12th St

Phone

+1 8887425877

Service options

Delivery

Accessibility

Wheelchair-accessible entrance

Open hours

...
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Jennifer Everett

Friendly service. The gals who work here are always nice and helpful. They even have gloves for the card machine during this crazy covid time which I haven't seen in any other place. Can't say much about the delivery truck drivers except that they drive extremely fast on the windy dirt road that I live on which is not safe.

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Phyllis McQuaide

Silver city NM Text tried to deliver. I was here. What’s the deal? Now I have to pick up and customer service isn’t open till 4:30. And contact us is 800 # where you get no where!

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Jeanna Haynes

If I could give them 0 stars I would. I paid 20 dollars for next day shipping and it guaranteed it would be here before 10:30am two days later. 8pm comes on delivery day and my package is nowhere to be found. I track it and it said delivery attempted (which was not true because I sat in my living room all day waiting for it) and apparently my address was wrong? Which it wasn’t. FedEx has NO issues ever delivering to my house. I live in a residential neighborhood by the way. I feel that the delivery driver didn’t want to deliver because it was late so they lied and tried to say it was attempted which it wasn’t. I called their customer service center and was severely disrespected by their over seas call center employees which I couldn’t even understand, and was told that I could pick it up at 8am the next day at the warehouse. Which I shouldn’t have had to do anyways because I paid 20 DOLLARS for shipping. I go to the warehouse the next day only for it to be closed and say that they’re only open between 4:30 and 5:30. Continuous disappointment. I am so done with UPS here in silver City. Worst courier service hands down. I do not recommend to anyone.

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G. D.

Lowest possible rating . Come to our house all the time when trying to find the neighbors further up the lane . But have yet to have them deliver our packages. We've been down there three times to get them to add us in their system and pick up our packages. This last time they had my package since December 23 and sent it back to the sender. Nice . Unfortunately some online stores don't give the option to select how to be shipped. I would never choose UPS in our area. Never.

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Randall Greenwood

I've had many problems with this outfit over the years. They can't seem to find me, even though my address is on a hwy, house is visible from the road, and the house # is clearly marked at the gate. Just try contacting them to work things out. They just let the phone ring. When I have been able to leave a message, they Never call back. Lousy service. UPS needs to hire a better crew. Randy, Aragon, NM