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UPS Customer Center

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South Norwalk, United States

locations.ups.com
Shipping and mailing service· Mailing service· Shipping service

UPS Customer Center Reviews | Rating 1.9 out of 5 stars (8 reviews)

UPS Customer Center is located in South Norwalk, United States on 190 Dr Martin Luther King Jr Dr. UPS Customer Center is rated 1.9 out of 5 in the category shipping and mailing service in United States.

Address

190 Dr Martin Luther King Jr Dr

Phone

+1 8887425877

Service options

Delivery

Accessibility

Wheelchair-accessible entrance

Open hours

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S

Saam Greenman

Good job. In and out real fast. Very friendly lady.

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Anthony Gaudiano

Had a horrible experience at high ridge ups and called ups and was told to come here. Best service around. Holly was a great help and solved all the issues and answered all the questions I had about shipping. Will ship all my packages from here now on.

A

AMARTYO MAJUMDER

Nothing less than Thieves .. stolen my packages twice in last one month. They have the correct address still they delivered to wrong address that too in a different town. After filing a complain , no one cares to call back and that only goes to show this center is run by some crooked people stealing peoples packages. UPS high time you act !!!

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j Lo

Is zero an option? Lost medical supplies and need to “investigate” what happened. The “investigation” may take 8 days, I don’t have 8 days for urgent medical supplies.

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Michael James brown

GREAT PLACE U HAVE TO CHECK THIS PLACE OUT.

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Christian Corpuz

There is a reason why the average rating of UPS as of the time of writing is less than 2 stars with 88 reviews. The UPS has an online feature named “MyChoice.” That I feel is a disappointing feature, because “YourOptions” include paying extra for having your mail delivered in a secondary location or a different time. I do not trust their “Next Day” delivery and I recommend customers not to fully trust their Online customer service representatives either. I paid my sender 25 extra for next day processing. On the day that I supposed to receive it, I was told that “it was rescheduled” without reason provided; and when I requested redelivery, I was told my address is incomplete (even though our mail room/mailbox explicitly shows my name and address). This is despite me giving the instructions to have my mail left on the door and despite providing them door number. In addition; their online chat support redirected my Mail to their access point for the “same day request/pickup” only to be told after another call that the particular office has closed. Disappointing!

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Nare Pesso

Very efficient hard-working workers. Usually quick and good service.

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Sarah Dengler

Pick fedex. The customer service woman did not call during my requested time, pretended to not be on the line so I would hang up and she could record that she attempted contact, and said I had to come pick up a mattress because it was too big and could not be left at my apartment. I replied that I could not pick up the mattress because it would not fit in my car (the entire reason I was having it shipped) I tried to schedule delivery so I could be there to pick it up and the woman on the phone said “we’ll try again Tuesday, goodbye” and then hung up on me. I was not given the option to schedule a delivery window, and she said they will not come to my apartment door, so I have no idea how to receive the package aside from sitting outside of my building all day waiting for the truck. I will be calling back tomorrow to file an official complaint and try to get this issue resolved, but long story short, choose fedex.

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