Lexington, United States
120 Longs Pond Rd
N/A
+1 8039514200
Delivery
Wheelchair-accessible entrance
If I could leave 0 stars I would. Everybody here is SORRY. The warehouse workers the receiving person at the window the guard at the guard shack is sorry!!! Everything posted from others drivers are %10000000 precent correct. It is 4/15/21 I had a 7:00am appointment pulled in at 6:30am didn’t get called for a door until 13:20 took another 5 hours to unload Never come here never take a load here never book a load behind this because you will miss it. What makes thing worse the 6am appointment drivers are still here waiting to be unloaded too!!
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My first time to deliver this morning and it was long!!! I arrived at 5:30am for my 7am appointment and the security was nice and helpful they told me what door to dock in and where the receivers office was and the people there were very nice and friendly but after that it was 3 hours after my appointment time before they started unloading and 3 more hours before they finally got done and I got my paperwork. I hoped it was gonna be that long but turns out everyone has a 6am appointment about 25 plus trucks even the ones that arrived earlier still took almost the same amount of time before they got their paperwork. So pack a lunch and have breakfast before you come here to unload. If it wasn’t for the staff being so nice and friendly it would have been worse hopefully I’ll never have to come here again
Guard was nice, but once you’re in you better have packed a lunch. Will be quite some time before you get your walking papers and see what life was like on the outside again! Currently 5.5 hours after appointment and still sitting here as fast as I can.
My appointment was for today 6am. I came last night around 8PM and parked in the empty lot at the entrance. The security guard was very polite and professional girl. She came to me and wanted to make sure I had a 6am appointment as the parking lot is allowed only for those who have 6am appointments. She gave me a dock right away and came back in the morning to let me in. The unloading process was very quick and was out around 7am.
Just clearing up some outright false info in some posts... 1) Overnight Parking: YES - they have 13 truck spots right in front of the guard shack. 2) I registered at 17:30 on Sunday for an 06:00 Monday appt. Got my door number at that time. 3) They “might” wake you up in the morning, but ya know what... NOT THEIR JOB. 4) US Foods is a “cattle call” morning appointment. If you have a 06:00 appt. you are one of like 60 trucks that are scheduled at the same time. *** There is no way to know if you will be in/out in 2hrs. Better to get here early and try to let early in / early out “rule of average” work. As for friendly and not... this is not your first day. Grow up. Be a professional and let others make their own choices.
This is from the prospective of a truck driver making a delivery: I showed up at 730 am to drop a load... I didn't leave that facility until it was 1730 (5:30pm). That is terrible for a truck driver and our time. I wanted to split my clock but ended up doing a complete 10 hr reset... ridiculous!!
This place is a prime example of why we have list confidence in a union company. Showed up 6 am for 8 am appt . Now it's 1:15 pm an still not unloaded.
The staff was very friendly, but the unloading staff took way too long. They were running behind. I arrived at 05:30...didn’t get a door until 09:30...the unloading finished at 13:30. But I did get in a great nap...
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