Lenexa, United States
15375 W 95th St
N/A
+1 8007721213
Spent only 19 minutes on hold this afternoon, 2/25/21. Carissa was very helpful and courteous. This is similar to all of the experiences I have had at the SSA offices and on the phone. The level of professionalism is extraordinary for a government office. We were given all of the information we requested and were done with our phone consultation in less than 15 minutes. The SSA has a great set up and Carissa was an excellent representative.
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Not willing to arrange appointments for citizens that do not wish to mail in their drivers license. Do not provide an easy alternative. The SSA needs to reopen ASAP, this is making it nearly impossible to get stuff done!!
I don’t get it. Can’t go into the office but they say you can make an appointment?Needed to do a name change and they will not except a photo copy of your Id. So I guess I am with out my drivers license for a week? That doesn’t make since, but they will accept a letter from a physician? What! How is that secure?
Phone service only. We called and made an appointment for them to call us. They cancelled the call. Can't get enrolled. Absolutely atrocious.
The lady on the phone made me feel so unbelievably stupid. I'm like literally crying please hire better people.
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