Vacuum Authority

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Louisville, United States

vacauthority.com
Vacuum cleaning system supplier· Cleaning products supplier· Heating equipment supplier· Industrial vacuum equipment supplier· Sewing machine repair service· Sewing machine store· Sewing shop· Small appliance repair service· Vacuum cleaner repair shop· Vacuum cleaner store· Retail

Vacuum Authority Reviews | Rating 4.9 out of 5 stars (8 reviews)

Vacuum Authority is located in Louisville, United States on Shelbyville Road Plaza, 4600, Shelbyville Rd #227. Vacuum Authority is rated 4.9 out of 5 in the category vacuum cleaning system supplier in United States.

Address

Shelbyville Road Plaza, 4600, Shelbyville Rd #227

Phone

+15028961301

Open hours

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Ashlee Frederick

Hands down the best place to go if you are in the market for a new vacuum or if you need a repair on your current one! After going through 2 vacuums in the past year we finally decided to buy from Vacuum Authority & I am so glad we did! Harry was the most knowledgeable in all areas. Not only did he take the time to explain everything to me in terms of my wants vs needs, he also somehow managed to entertain my 2 toddler boys. After purchasing the vacuum he then (with the help of my toddler) put it together and made sure I knew how it worked. I will never do business anywhere else & I cannot wait to send my family & friends as well!

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Dottie Chapman

Had a fantastic experience at the store today. Harry is very knowledgeable on the products and asked pertinent questions to determine which vacuum would be the best option for me. Then I got the chance to test it out. Such delightful customer service. It was a pleasure shopping there. I highly recommend the store and Harry if you need help with finding a good and reliable vacuum.

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Paul Garcia

Just bought another vacuum from Harry. His knowledge and great service has been keeping us coming back for years. We look forward to working with Harry at his new Westport Road location. We appreciate being treated like family. Thanks Harry for all of your support and great service. You’re the best.

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Ryan D

OK normally I am not one for leaving reviews but when my sales experience was as good as it was today from Harry I can't help but want to leave one. The short of it is I am so glad I took their advise and bought the Simplicity vacuum. I feel like I got what I paid for with a sturdy workhorse of a vacuum. Let me say I have owed a couple Shark vacuums and a Dyson. The Sharks were what I expected for the price and the Dyson was a let down for me based on the performance on carpet for the price point that it was. Before I bought the Dyson I visited Vacuum Authority and they tried to steer me towards the Simplicity vacuums since my house is 95% carpet and I have 6 dogs(yes i know that's insane). I told myself I didn't want to spend that much so I instead went and tried to save a few bucks by buying a Dyson only to find myself back at vacuum authority that same year to get one of the Simplicity vacuums that they tried to sell me on in the first place. I should have listened when I was told that they have to do less repair work on Simplicity vacuums than any other brand by their service guy. Basically to sum it up please don't feel like they are just trying to up sell you to make money. You get what you pay for with a vacuum apparently. In the long run I cost myself more money trying to go with the lower brands. So go see Harry because he really does everything in his power to get you the best vacuum for your lifestyle which you are not gonna get from a big box retailer or online retailers.

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Andrea Wolf

My husband and I considered going to a chain but came across the store by chance and decided to try it out. Harry was very knowledgeable and helped us pick out a vacuum within our budget that would meet our needs. We got a better deal than even amazon could offer! He also took the time to put together our new vacuum and showed us how to use it. Would highly recommend.

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Frank Hill

I brought a Dyson in for a repair. Thought I would have to leave it, and that it would take days. Harry had me in and out in less than 20 minutes. He was extremely courteous, helpful and professional. He's a shining example of great customer service! Very reasonable price for the repair that was involved.

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beth korkin

I bought a carpet cleaner. Great deal ... took it home and it wasn’t preforming how I thought it should. Brought it back the next day and without hesitation Harry was on it. Figured out it was defective and got another brand new one. Thanks so much!!! Great service. Very knowledgeable. I will be back.

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Cheri Viterna

Today was my first visit at this store, and I was beyond pleased with my experience! Harry was very knowledgeable, helpful and pleasant to work with. I spoke with him over the phone before coming to the store, and he knew I was tight on time, so he had the items I needed right up front ready to go. Wonderful customer service! Will be back to this location only in the future!