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Pacific Energy Service

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Van Nuys, United States

pacificenergyservice.com
Plumber· Heating & Air Conditioning/HVAC· Plumbing· Automotive And Vehicles· Contractor

Pacific Energy Service Reviews | Rating 4.9 out of 5 stars (5 reviews)

Pacific Energy Service is located in Van Nuys, United States on 7733 Densmore Ave UNIT 1. Pacific Energy Service is rated 4.9 out of 5 in the category plumber in United States.

Address

7733 Densmore Ave UNIT 1

Phone

+1 8004329016

Service options

Online estimatesOn-site services

Open hours

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Shauna Earl

I called to schedule maintenance for our boiler. We were verbally given a price for repairs. I requested this information in writing. I was told I would receive a email later the same day. I scheduled the repairs for Friday morning 2/26/2021. NO ONE SHOWED UP to complete the repairs. The estimate I received from Russell Thomas was a few hundred dollars more than what I was given by the technician. I asked Russell if he could check with the technician and see if he added any optional repairs or just what needed to be repaired. Russell Thomas replied \NO! You need all the repairs on the estimate. I'm NOT going to go back and forth with you. I can NOT help you. You have to talk with Tom the owner.\ For asking a reasonable question I was yelled at by Russell, he was belligerent The service I received was disgusting. I didn't hear back from Tom, the owner until after this review was posted. This company doesn't care about their customers at all, they will charge your credit card and disappear. One thing was clear after speaking with Tom, he cares greatly for his employees. It was difficult for him to relate to my experience with his company. He raved about his employee and offered me a refund. Instead of resolving the problem or explaining what happened with the written estimate, he decides to do nothing. I called Pacific Energy Service for work on my boiler. I'm walking away WITH NOTHING DONE. Clearly, what I as the customer needed was irrelevant to the owner and staff.

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Cookie Valente

Our experience with Pacific Energy has always been terrific. As a management company servicing many homeowner associations, we need prompt, reliable, expert service from a boiler company, and Pacific Energy never fails to provide it. Every tech we have worked with is professional, highly knowledgeable and communicate well - and keep you in the loop every step of the way. Wonderful company!

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Alicia Dennis

Pacific Energy Service has been our go-to for years. Why? Because they are reliable. Many of their technicians have been to our properties and they have all been great! I wish I could give Pacific Energy Service more than 5 stars to say thank you for all the times they have saved us from no hot water.

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Ian Leslie

Tony was amazing! He was very friendly and helpful. He answered all of my questions and explained what our options were. After we decided what was best for us, they completed the repairs in a timely manner. I highly recommend Tony and Pacific Energy Service.

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Tyreesha Bolton

Having no hot water is an absolute nightmare! So appreciative of Pacific Energy Service for coming out at last minute’s notice to get us back up and running. Special thanks to the technician, Jon. He was fast, respectful, and thorough.

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