Leesburg, United States
700 S Lake St
N/A
+1 3527286666
Communication is poor, management does not inform staff , or support them of problems, like mom’s missing teeth , hearing aids as they lost a pair with no answer of replacement of the cost . They want us to call for an appointment to see mom outside a window, but trying to speak with a staff member , no one answers the phone to get an update on mom’s condition, which is very upsetting. Mom needs dental care , a loose tooth , and has an infection of both eyes, so it’s very frustrating, and we feel our hands are tied .
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I can't say enough good things about Vista Lake and their staff. They have been accommodating, patient, understanding and kind to me and my family. I was so please with the entire process - from vetting their facility to move-in day for my dad. Well done, Vista Lake.
I have a very dear friend living here , she is always very happy and well taken care of . I visit often , and all her friends, the other residents are like family to her , and just as Happy She loves the food , and the cheerful staff . Great job , Everyone, Keep up the Great Job All my questions are answered to my satisfaction, And all Her needs are met at once !!!!
Z8
Deli
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