Ware, United States
277 Palmer Rd #2c
N/A
+1 4134367946
We hired them after me moved into a new house to inspect our chimney and bring it up to code. They came out after a huge snow storm on time, were professional and upfront. Unfortunately our chimney was unable to be used due to a cracked flue tile. Sean, the technician, carefully explained precisely why this was a problem, and showed me the crack using his camera. He then explained all our options moving forward (either repair the crack, or install an insert). He then installed a chimney cap in 2 feet of snow. The report that he sent us was thorough and made sense to me. And Sean, made sure I understood the pricing beforehand of all the services. Additionally, Sean was fully masked and compliant with COVID procedures, which made us feel safe. would recommend and use again.
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The team at Firesafe is very knowledgeable with over 25 years in the chimney and stove industry. If you have any questions about your chimney or appliance then give them a call. You won't regret that decision!
Very professional and knowledgeable. They called the morning of our appointment to let us know they were on their way and when to expect them. Wore masks the entire time and did a very thorough cleaning and inspection. I never felt as if they were trying to sell us on more services/products (even though we need some repairs done).This was our first appointment with them but will definitely be using them again. Definitely recommend!
Sean was great! He came last time to repair chimney and today came to do cleaning and did a great job. I also really appreciate how communicative they are and how you get text updates on the worker location!
Great communication and professional service. Sean, the service technician who came to inspect our chimney, is thorough, efficient, and amiable. Very balanced between offering knowledgeable advice without being too pushy or condescending.
Deli
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