Watauga, United States
5616 Main St
N/A
+1 8174273222
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Gender-neutral toilets
I had just the best experience today with folks from ABC Plumbing. After the recent storms in Texas, I noticed some water leaking from my garage ceiling (most likely from a frozen pipe that had busted as we had lost power for almost 24 hours). ABC Plumbing had already helped two of my neighbors with repairs resulting from busted frozen pipes and they both spoke very highly of the ABC Plumbing team. My experience with them too was nothing short of extraordinary. From Tammy in scheduling and Taylor the lead tech and his assistant who came to my house it was the best experience under a very stressful situation. The ABC Plumbing team came in (on time / perhaps even a bit early); they evaluated the situation; cut the ceiling at the point of the noticed leak to investigate it further, ran through their inspection of the pipes and determined that there was no pipe leak issue but perhaps an ice accumulation issue on the roof instead. They then tested the rest of the system for me and made sure each of the faucets in my house was functioning like it should. Checked the pressure on the outside to again validate that there were no internal pipe leaks. Very thorough and very professional. Now here's the part that really had me searching for words of gratitude - as they were leaving, I asked what the bill was going to be and this is when the lead tech, Taylor, says to me - that they understand how stressful this storm has been for folks, and as they didn’t have to do any plumbing repairs on my house, they aren’t going to charge me anything! He asked, that if in the future I needed plumbing services he'd appreciate it if I called him first. WOW - in a time when you are worried about being taken advantage of due to the very high demand for plumbers in Texas right now, the folks at ABC Plumbing showed honesty, empathy and integrity! Thankyou ABC Plumbing and may God bless your company and your employees.
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Super awesome. My ceiling was raining in the garage during the great freeze of February. I called and he came out within 2 hours and fixed it! All in the freezing cold and it had started to snow again. Reasonably priced and will call again for ANY plumbing help
After two days without power, we had a frozen pipe burst in our kitchen, which turned out entire house into a swimming pool! we called at least 20 local plumbers and ABC Plumbing were the first to respond, and come out, within 24 hours. Steven and Chris were punctual, quick, and very professional! They called when they were 30 minutes out, briefed us on what the issue was, and were able to fix a burst pipe within less than an hour!! We are beyond grateful for their service, thank you!!
Oh my lands! These people were a God-send. Darrell is incredibly responsive. Great communication, nice, and understanding. He was transparent with us and made sure we knew we’d be taken care of but that emergencies would likely bump us if needed. He made sure we were okay with our issue and assured us he’d get a technician to us—and he sure did. Skylar and Clayton were fantastic. Skylar was efficient and knowledgeable. He also left his work area so clean which was not expected at all. With snow, slush, and drain yuck—cleanliness was a surprise! Once Clayton joined up the two of them got the problem fixed quickly. Skylar explained everything to us-what the problem was, how they fixed it, and how we could prevent issues in the future. We will absolutely have ABC plumbing back out again for some preventative stuff on the springtime.
We used ABC Plumbing during the recent snow/ice storm and we had a pipe break in the ceiling. ABC Plumbing was able to come on the same day and repair it. They were extremely friendly and very reasonably priced. We highly recommend them for all your plumbing needs!
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