Waukegan, United States
2222 West 14th St.
N/A
+1 8472492400
Place is disgusting if you care about your family members don't bring them here!
like
Not all the staff is bad but you know the saying one bad apple spoils the bunch. Where do I begin with this facility, some of the receptionists is a joke, they place you on hold without even asking who you need to speak with. Then when you are connected to the floor the staff never picks up and so your on hold for over 20 min. When someone does pick-up your placed right back on hold without speaking to anyone. Some of the staff give you the run around when you ask questions about your loved one. The food they feed them is a joke looks like jail food. They want the money but give lousy care. Definitely not my first or even my 10th choice for my parent. Name change wont make a difference, different name same poor service and care. They definitely only deserve a half a star.
As a former resident of this nursing facility, I would say it is top notch. The facility is clean and the entire staff is supportive, kind and caring. Gigi Pagan is an excellent customer service provider and made me feel comfortable from the moment I arrived until the time I left. I would recommend this facility to friends and family members who are in the need of care in a loving environment. Also, hats off to Dr. John Kapoor. He is a wonderful, top tier Doctor. This facility is superb.
We currently have a loved one residing at the GlenLake facility. The staff is professional and caring... Tending to our Loved Ones medical needs and our concerns... The Director of Guest Relations loves helping others and is always courteous and kind making sure our visit with Our Loved One is a pleasant experience... Thank you...
NURSING HOMES SUCK AS IT IS BUT THIS ONE GIVES THAT TERM A WHOLE DIFFERENT UNDERSTANDING!
Deli
The best companies in the category 'Deli'