Wesley Chapel, United States
28250 Paseo Drive #160
$
+18139910311
N/A
AMAZING CUSTOMER SERVICE!!!! Shopped here twice this week and both times the customer service was the BEST!! Every sales associate was welcoming and offered assistance. They were cheerful and made our shopping experience extremely productive!!
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WARNING! LONG RANT AHEAD FOR WILLIAMS-SONOMA. Dear Williams-Sonoma, I am deeply disheartened. Even though a lot of your products are way over-priced, it's typically your quality and most certainly your service that win me over time and time again. I, like most others am willing to spend the extra money because the service level is top notch. I purchased a coffee maker in March of 2018. The coffee maker stopped working earlier this month. I called and without hassle, I was offered a replacement coffee maker. Happy as I clam I was! Until what showed up was so horrifying and disgusting and not only that, it didn't even work! (photos attached of the "brand new replacement"). Again, I called and was offered a replacement. This one arrived a week later, clearly brand new, plastic and all intact. I plugged it in this morning... it brewed about 1 cup of coffee and stopped brewing. UNBELIEVABLE. Why should I have to have three different coffee makers ALL of which didn't work and ONE of which had human hair inside where the grounds go, stained coffee pot and VERY dirty inside where the water goes. I called today, and I admittedly was annoyed and short with the customer service rep. He offered me a full refund, but unfortunately for me I bought it on a gift card, so now I have 50 in a store credit essentially.... I'm NOT HAPPY. I don't want to spend another dime with you guys to be quite honest. Shame... these things shouldn't be happening with products that bear YOUR BRAND on them. /endrant
This is a nice Williams-Sonoma store. The store is practicing safety measures in the stores to prevent over crowding. There are several cool options for gifts and items for the home. A fun place to shop in, high-quality items that are a bit expensive.
Love the merchandise. Very high quality. Helpful staff and great customer service. Military friendly with military discount.
Love this place! The manager really took her time to listen to what I was looking for and made awesome recommendations. I love how clean and organized this store is.
This is a good kitchen and cooking supply store. They are a bit expensive but have lots of good items and their employees are very helpful. I like their cooking sauces
We in browsing around to see what they had. My wife found some Easter cookie cutters.
Got a great deal today. They are having an awesome sale on certain appliances. The staff was very friendly and helpful!!!
Deli
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