Wilmington, United States
1016 S Kerr Ave
N/A
+1 9107691838
We had an appointment scheduled for an estimate. Having gone through times available, we came to the conclusion of the appointment time. They cancelled that, and only offered a free estimate between 9-12, Wednesday only (this was never mentioned prior). My original appointment didn't meet either of that criteria, but suddenly they were unable to honor the time frame, or any time frame without charging me a fee for the consult. I even tried to commit to a smaller window within the time frame Jodi provided (10-12 since I had an earlier obligation), but she wouldn't meet me there. I'm not trying to get anything other than what I was offered out of this, nor am I trying to hurt this business. I believe in honest feedback. I really wish I could join the other 5 star reviewers, since let's face it, I lost in this. I still need a job completed, and have wasted time with this company and this review. I absolutely and repeatedly use companies that make mistakes, but not if they're unwilling to correct even a simple one as this. This should have been no problem whatsoever.
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Absolutely the best plumber in Wilmington hands-down! Great experience from the very first phone call. They were on time. Exceptionally courteous and very respectful of my home particularly during Covid-19. Expert service, took the time to explain the problem and the repair. Cleaned up completely after unclogging a very messy commode drain. I would highly recommend DiSimone for any and all plumbing issues. They are definitely the best plumber with whom I have dealt in the Wilmington area over the past 20 years.
This company is best. I had them come and troubleshoot a drain issue in my house. They took the time to investigate and come to a conclusion that a pipe had a belly in it. They used their expertise in using a camera inside the pipes. They found the issue. After that I had to go thru the builder and their plumber. DiMone kept in touch with me thru the process because they were concerned. They go way above and beyomd I cant say enough about these guys. I'd use them for any plumbing issue very professional and personable. Great experience
I was in complete crisis mode on a Sunday afternoon after discovering a rather large leak coming from our garage wall. After calling 6 emergency plumbers, DiMone was the only available service for immediate help. They were so quick to get to our house and had excellent customer service. Paul was the plumber that came to help us out and he was professional and personable and worked quickly! I would recommend this company time and time again. Thank you!
I have used DiMone plumbing 3 times.. Always great! Highly recommended. I had 2 water heaters replaced at one time.. job was done quickly and right!
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