Edgewood, United States
71 Heartland Blvd
N/A
+1 6316678088
People were nice, however prices too high. Much more expensive than mail order or hardware chain store
like
I had 30 k worth of Marvin windows installed and they have been playing games . These are the worst. The sliders leak air and want them replaced with casements . I spent good to be played games with for almost 8 months now. Time to get attorney involved go to Anderson the upper management of company seems to not care about customers and complaints . I tried not to even post a star but it won’t take my comments they don’t deserve anything
ordered grilles for windows and was told it was a custom order and would take 4 weeks; I was OK with that; Dennis called me and said they were in...went to pick up at the warehouse and waited nearly an hour only to find out that my order was given to a prior customer...I now that mistakes happen and I hope the contractor that got my order mixed with his returns it...Dennis and the staff have always been great to deal with and I have purchased items here many times over the years but, I was not happy with this situation...
Derrick got our order wrong after several correspondences back & forth correcting his inaccuracies. My husband ended up with days more work trying to fit the wrong size windows into the house. It was unfortunate & could have been avoided if there was more professionalism exhibited by this guy from the beginning.
Great service
Not a phone friendly place .clearance on line hasnt been updated in weeks. staff seems not too happy to actually help with orders or inventory check.owner should revamp sales team and on line crew.
Excellent customer service and this is the main warehouse for long island so you can almost always walk out with what you need..
Web site was easy to navigate I was just looking for store address
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