Longview, United States
655 E Loop 281
N/A
+19037535456
Make your dreams come true. I have wanted a pool for as long as I can remember. I finally took the step and reached out to Sheila at Berry Family Pools. I've spoken with her before about getting my own pool, but this year that dream came true. As always, Sheila, Kevin, and everyone that works there greeted me, worked through a plan to fit my dream, and have supported me from the time I walked in their doors continuing now as I enjoy the summer water fun. They have never made me feel bad about the hundreds of questions I've asked, needs that made them step out and come to my home to show me how to operate first one thing and another. I am grateful to all of them at the pool store. When I go in to have water tested, they greet me with smiles and make me feel a part of their family. They truly care about my experience with their company and making this big dream finally come true. I welcome anyone thinking of getting a pool to shop around, but make one of those shopping stops with Berry's. They will have or create what your dreams hold for you. I can't say thank you enough to Sheila and everyone at Berry's.
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My wife and I walked in looking to inguire about purchasing a pool and deck and apparently we interrupted their lunch. Nobody welcomed us only looked at us like we was an inconvenience to them. One person out of 4 spoke up and appointed one person to deal with us. We listened to what he had to say and took a packet of info with us. We said thank you before walking out and the old man with glasses was still looking at us like we were less than them and still did not speak. Very bad vibe we got from them. We will not be going back. We will be purchasing elsewhere! Hospitality and customer service was nowhere to be found at this place(at least not for us) guess we didn't look like what they wanted. Its a shame. We had been looking to go there for months. Their loss not ours!
They are always so quick to help! We have had our pool for 2 summers and they are amazing at helping keep it blue.
Great products, awesome service, nice people, we're so happy we bought our pool and spa from them!
They are amazing and helpful. Might be more expensive than giant pool stores or box stores, but the service is so great. Step by step instructions, always willing to answer questions by phone, carry supplies to your car.
Deli
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