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Carolinas Telco Federal Credit Union

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Charlotte, United States

ctelco.org
Federal credit unionATMCredit unionFinancial institution· Federal credit union· ATM· Credit union· Financial institution

Carolinas Telco Federal Credit Union Reviews | Rating 4.5 out of 5 stars (5 reviews)

Carolinas Telco Federal Credit Union is located in Charlotte, United States on 2821 Crisman St. Carolinas Telco Federal Credit Union is rated 4.5 out of 5 in the category federal credit unionatmcredit unionfinancial institution in United States.

Address

2821 Crisman St

Phone

+1 8006225305

Service options

Drive-through

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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Abigail Mckelvey

It’s always a total nightmare calling this contact center. They do not show compassion and are very lackadaisical when it comes to resolving their customers issue. Audrey was very incompetent and rude. I will be closing my account this week. Update: No one called me. I’m not certain of who Marygrace is. Beware do NOT OPEN AN ACCOUNT WITH THIS BANK. Customer service is poor and they make an excuse for everything.

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Khan Mann

Ericka Walters and the Carolina Telco staff that I have had the pleasure of working with, are hands down top notch professionals and provide second to none customer service! As a military retiree I have the option of using military credit unions but since my very first encounter with Ericka and her team I opted to do all my business with them! Thank you for all your help! Farrakhan

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Laurea Piedallu

I recently joined this credit union on my son’s recommendation. I’ve been a member of two other credit unions for years now, and have never been pleased with either of those. I can honestly say that my experience with Carolinas Telco FCU has been a game changer! I acquired a used car loan through the Crisman Street location and received outstanding customer service. It was a rather complicated transaction since I was buying a used vehicle from an individual and the vehicle still had a lien on it. Despite that, my loan was handled quickly and competently by the credit union representative. She responded quickly and efficiently to my MANY questions and I’m thrilled with the spectacular loan rate I received. Honestly, this is the best credit union of which I have ever been a member and I can’t recommend them highly enough! If I could, I would give ten stars to both the Crisman Street location and Ms. Helms!

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Donna Mooney

I have been banking with Carolinas Telco for 30 years. I have always received good customer service. Leigh Anna Helms has taken my customer service experience to the next level! She is efficient, ensures each request is handled timely and her communication is on point. Leigh Anna is one in a million!

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Isaac Moore

I have been a customer for many years, dealt with multiple branches, mainly Gastonia and Crisman Street, and have realized the courtesy and professionalism of the employees is universal. I appreciate the fact that I've never felt they were trying to 'sell' me anything but rather offered solutions for my various banking needs whether as simple as individual accounts or as complicated as mortgages. I honestly can't see why anyone would ever want to deal with the endless high fees, interest and sales tactics of the big banks if they can become a member. And on top of that, you'll never find better rates on auto loans, or any other loans for that matter.

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