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Heritage Mazda Catonsville

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Catonsville, United States

heritagemazdacatonsville.com
Mazda dealerCar dealer· Mazda dealer· Car dealer

Heritage Mazda Catonsville Reviews | Rating 4.6 out of 5 stars (5 reviews)

Heritage Mazda Catonsville is located in Catonsville, United States on 6616 Baltimore National Pike. Heritage Mazda Catonsville is rated 4.6 out of 5 in the category mazda dealercar dealer in United States.

Address

6616 Baltimore National Pike

Phone

+1 8442241951

Service options

In-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Car hireCar washOil changeRepair services

Open hours

...
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A

Andy Smith

Service manager followed through with an offer made 6 months ago despite no notes as to his offer in their system. Oil change, tire rotation and car wash. In and out in 60 minutes. Great service.

D

Don Corbett

I wanted a new car without Hassel and they delivered! Patrice is my sales person and Joe is the manger that went the extra mile to help me tie up some loose ends. They made the whole buying experience pleasant, fast, and friendly. Thank both of you and Heritage Mazda for a great experience!

Z

Zachary M

The entire team at Heritage Mazda Catonsville are top notch. I bought a new car at a fair price and had a great experience. Will definitely be buying my next car here!

J

Jake Ryan

Very disappointed, I do not recommend this location. The sales Manager is very unprofessional, rude, impatient and spoke to us in a very threatening manner he was completely out of line. He is an older gentleman with salt and pepper hair, unfortunately I did not catch his name. We were at this location for hours and the sales manager did not want to work with us on the price at all. We had less than a 3,000 difference in price and he let a 27,000 walk out the door. We were going to buy the Mazda C-X5.

M

Masomah El

The dealership has great potential for business but I went in to the dealership about 7 months ago to possibly buy a car for my younger sister. On August 10th of 2020 to be exact. I went in to see a sales advisor that has several years experience in the business. We saw a few cars and came back into the office. He asked us what we would like to do. I asked if we could have a couple of minutes to discuss the matter. He asked for our social security numbers. I told him I did NOT want him to run our credit if I give it to him till we spoke about the car and found out what we wanted to do. She was nervous about buying the car. All I wanted was her to be comfortable in the car since it will be her daily car to get to and from school and work. He gets up and gives us 4 minutes to talk about it. My sister said she did not feel comfortable buying the car. Mind you we have yet to break down the numbers. Then I get an instant message on my phone that my credit was ran through two banks. He comes back and I asked did you just run my credit ??? He says no then I told him I just got two notifications on my credit. He proceeds to say oh, yes I’m so sorry. He then goes to say that it was not him it was his GENERAL SALES MANAGER. I got upset and told him I wanted to speak with the General Manager. Mike. He was NICE and POLITE says that he would take care of us. Fast forward 7 months later no one took care of us. It’s still on my credit even after talking to Daniel Matysek who is Mike’s manager. I am unhappy. It takes any disputes about 30-90 days to be processed with any credit bureau. This is my honest review. THEY RAN MY CREDIT WITHOUT my permission. THE ISSUE IS STILL NOT RESOLVED!!

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