Rye, United States
33 Purchase St
N/A
+1 9149674229
Toilets
Wheelchair-accessible car park
Such a great place and work staff!
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Great service and friendly staff. The team did an amazing job of taking apart bit by bit the worse knot of hair. They all had great patience and never gave up. They made my daughter feel very comfortable and assured. Thank you!
Carlos does a great job. My hair always comes out phenomenal. Highly recommend.
Beautiful new salon, with clean hip tasteful decor. Carlos is the best at what he does, and always with a big smile. John Christopher Salon is a sure thing. Howard
I'm new to town and decided to try this place out for a blowout a month or so back. Marissa did a decent job in hearing how I like my hair. We had good conversation and I figured this could invariably become my new salon in town. Two weeks later, I called back to book a single process color (just to cover the greys). I happen to have balayage but coloring the roots is something many hair colorists have successfully done without damaging the highlights. I go in for the treatment (they pair me with Marissa again) and she suggest I add in a toner to brighten the highlights since I'm there anyway. Mind you, I had shown her how proud I was of my non brassy highlights and was telling her about the purple shampoo i use to achieve it. I take her advice and do the toner. Long story short - I walk out of there - my dark brown natural roots are jet black and my balyage (for which I paid 350 in Manhattan) are barely visible - Marissa had asked the owner (Carlos) to make the toner bc she was tied up w/another customer. I don't know what happened after that but Marissa didn't want to blame the owner and the owner suggested Marissa should have warned me the toner can darken the highlights. They can tell I'm visibly upset and I show both photos of how it looked when I walked in. They attempt to use a clarifying shampoo on me to reverse the damage and suggest I call them back two washes later. Guess what? I called and no one calls me back. I am a professional, new to Rye giving your reasonably new business a chance (when there are many options on Purchase Street) and this is how you handle the business? Shame on you. I do not recommend this salon, Marissa, or Carlos.
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