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Ohio Catholic Federal Credit Union

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Macedonia, United States

ohiocatholicfcu.com
Federal credit unionATMCredit union· Federal credit union· ATM· Car finance and loan company· Credit union· Mortgage lender

Ohio Catholic Federal Credit Union Reviews | Rating 2.3 out of 5 stars (3 reviews)

Ohio Catholic Federal Credit Union is located in Macedonia, United States on 8600 Alexandria Dr. Ohio Catholic Federal Credit Union is rated 2.3 out of 5 in the category federal credit unionatmcredit union in United States.

Address

8600 Alexandria Dr

Phone

+1 8886964462

Service options

Drive-through

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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Anna Kropf

This bank has the most disrespectful customer service I've ever dealt with. They wrongfully took money from my account, gave it to someone who was not me, and then never gave me back the money. The manager from the Macedonia branch spoke to me so aggressively and rudely as if I was the one who had done something wrong. I had to hang up because he was so mean and would not even admit the bank's faults! They never solved my problem, lied about trying to reach out to me, they said they left me a voicemail.. nope nothing in my voicemail from them in the past month (because I'd been contacting them for a month with no proper assistance). This credit union needs a review course on how to deal with customers respectfully and professionally. Edit: I’m an extremely busy college student and I live too far to deal with this in your office, hence why I wanted YOUR mistake to be solved without me being there. You guys are literally LYING at this point, because I’ve never even DRIVEN THROUGH YOUR DRIVE THROUGH. I can come in and review your “documentation” just to prove that you’re completely wrong and you opened my account to the wrong person.

J

Joe P

This was one of the worst customer experiences I have had in a long time. Thomas J Dotson the manager of this branch was the rudest person I have dealt with in a very long time. I came into this credit union looking to do business with them and the manager from the beginning was so rude short answers rude and kept cutting me off. Recently went through a situation where people were stealing my money from my checking account and this man was acting like I am the criminal. He was the rudest person I have dealt with in a very long time. Absolutely horrible horrible experience. I will make sure to spread the word never to deal with these people....the most un-Catholics I have come in contact with. By reading the other reviews on here I see why they have 2 stars. Nasty, rude and un-apologetic about their ways. Bill Nelson was a very nice man and took the time to listen to me, who ever he was. I tip my hat to him. The other gentleman who called me back could have cared less about what happened to me, basically sided with the manager at the store and that is why I would rather burn my money than do business with these horrible people. I wish I could give them zero stars!

B

Bob Ross

Terrible experience had a guy name Brian helping us and he was very rude! My wife Connie thinks he may of been on something.

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