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OPT Telescopes (Online HQ)

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Carlsbad, United States

optcorp.com
Telescope store· E-commerce service

OPT Telescopes (Online HQ) Reviews | Rating 3.7 out of 5 stars (5 reviews)

OPT Telescopes (Online HQ) is located in Carlsbad, United States on 2245 Camino Vida Roble. OPT Telescopes (Online HQ) is rated 3.7 out of 5 in the category telescope store in United States.

Address

2245 Camino Vida Roble

Phone

+1 8004836287

Service options

DeliveryIn-store pick-up

Accessibility

Wheelchair-accessible car park

Open hours

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Aart Bik

I bought the Omegon Tracking Mount online from this store, and it arrived timely, and in a well-packaged box. The tracker is a great compact, light-weight, and very affordable gadget to avoid star trailing when taking wide-field, longer exposure pictures. Straightforward to set up out of the box (see the attached no-track/track pictures for a first quick 60s exposure experiment on a cloudy night when the box arrived). Highly recommended. The only tiny minor point is that the polar \finder\ tube is not easy on the eye, so I will replace that with an actual finder scope.

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Edgar Zambrano

I had one of the best customer support recently from this company. I disagree with people that is impossible to get in touch with customer support. I waited on (phone) line maybe 5 minutes to get my place and to talk to a person. Danielle answered and provided me very clear options on how to address my back-order concerns. She was clear, kind, and thoughtful. I had to decide to cancel my order, because I cannot afford getting my credit taken, and I need it to buy another Christmas gift. That was my decision, so I will get a refund with no problem. I will totally come back again to this company for future purchases. We all are dealing with challenging time, and we have to hear and support each other. All the best for all!

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robert unglenieks

I really like the how knowledgeable and helpful the staff is. I had asked a simple question about a component that they did not currently offer and within 15 minutes they had added it to their website and put it into my order. The selection is great and they beat their delivery estimate for an item I had backordered. I would definitely recommend them.

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JOANZ

First contacted customer support 20 days ago. My money is gone I just receive automated emails. I even tried to reach out via multiple other platforms with no luck. 300 is a lot to spend to just get swept under the rug by a company and I might have to have my bank manually refund this. I was really hoping for a better experience on my 1st OPT order but so far my money is just gone. Edit: they reached out and provided my refund. I hope to have a better experience next time i order.

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David R. Brown

Ordered a new heavy duty tripod for my Nexstar 8SE. They shipped all the way to Maui (for a reasonable fee). Shipping was very quick and received it intact. They double boxed it which protected it well. Highly recommended.

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