Hialeah, United States
2800 W 84th St #8
N/A
+1 3053623937
In-store shopping
Toilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Óptica land is great! I highly highly recommend. Their customer service is exceptional. Gus and the rest of the employees were super kind and patient with my 4 year old daughter. We had a great experience from start to finish! From the young lady In the front, to the eye exam to the owner! I don’t have anything negative to say. They made my daughter and me feel at ease and comfortable throughout the entire process. And I was able to go home with my glasses same day!
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Optica Land has done my glasses for the past 16 years. Gus is an excellent person, his customer service is the best.
Been coming here for years. Always great service and Gus has always welcomed my family and I like were part of his family.
I have been dealing with Gus for about 15 years. Even before Optica land. He is one of the only people who will find a way to get my prescription into any frame I bring in. He doesn't care that I didn't purchase the frame from him. And if it's a curved frame he still makes it happen. Big shout out to Gus and his excellent staff.
I have been going to to Optica Land for a few years now and never have left dissatisfied. I took my best friend and her mother to see Gus and his staff and she was very pleased. I thank you for the excellent service you and your staff deliver. You will always have a customer in me and will continue to bring you more and more customers. I am loyal to those who take care of me.
My coworker suggested Gus and his staff for my next optometry visit. I was greeted with a warm and friendly smile. They went over my benefits with me in great detail prior to me just roaming about not knowing what my insurance would cover. I wanted rimless glasses, but was advised against it due to my prescription. They didn't just say no it won't work. They explained why they would not recommend it and helped me find an alternative I was satisfied with. My eye exam went well and I was educated on new contact options that may work well with my prescription. My appointment was on Tuesday and my 2 pairs of glasses, 1 pair of prescription sunglasses, and contacts were all in by Friday. I'm very impressed. I'll happily make the drive from Plantation to Hialeah every year for this type of customer care.
Very poor customer service, rude and unfriendly after they have sold you a pair of glasses. And forget about trying to speak to a manger over the phone. Two days and no manager available. Must be the location unfortunately.
who ever gave this place a 5 stars are obviously friends with employees or employees!! worst place I have ever gone too!!! They try to sell you glasses as if they are getting a cut. They tell you they will work with you then at very end after you have wasted your time they tell you all sorts of crap...super expensive, no good customer service. Don't waste your time!!! Americas best eye where I got 2 nice pairs for same price they were charging me for one!!Plus I have 1 year warranty.,...Oh and supposedly they do not have insurance on any of their glasses so if you brake them you are F*%ed! Worst experience ever!! those girls are ignorant, if you go when you come out you will wish you would have listen to me!!! Doctor is great female young doctor!! A
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