Palm City, United States
1270 SW 34th St
N/A
+1 7726310558
I am not easily impressed with service but Brand has exceeded my expectations. Florida is our winter home so timeliness was key in our decisioning. He worked to replace our pool heater in 24 hours where everyone else quoted 1-2 weeks. He was reasonably priced, professional and responsive throughout the process. Thanks so much!
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We used pool specialist to redo our existing in ground pool. Within two weeks of signing out contract, the remodel began. They replaced most of our pool equipment as well, and did a DECENT job walking us through the new salt system. I personally would not recommend this company for a variety of reasons, such as; subs treat your property and belongings like garbage, multiple issues with trespassing, damage to screens and no protection to any personal belongings due to laziness. Very sloppy work. Note: don't let my pictures deceive you. I had to personally fix all the coping issues, new cracks around deck, clean and paint everything, fix the screens and damaged furniture, fix the new deco drain they installed incorrectly and much, much more.
Called Pool Specialist when our pool vacuum stopped working. Brad was over in one hour and knew exactly what problem was. He fixed it and made recommendations on how to prevent the problem in the future. He also fixed the leaky valve to the spa while he was here. I would highly recommend.
Bought a new home with a salt system and automated pool system I had no clue how to operate. Brad came by and took his time explaining the system. He also then worked with the automated system vendor over a few weeks to rectify issues with the pool system. He was always quick to respond and give me updates on the status of the repairs. He even followed up after it was finished. Great service!
We love our new pool! Although technically it was just resurfaced with some modifications but to us, its a complete makeover. I was so impressed with the fast response from owner Brad beginning at our first phone conversation to the start of work. His subcontractors were all very personable and made us feel comfortable during the entire process. We were a little disappointed with how long they took to complete the project but in the big picture it wasn't so bad. The crew that did the plaster work were AMAZING! They came in like a army, set up efficiently and completed the work in just a day. Brad was always available throughout the process and continues to follow up on our satisfaction. I would recommend the Pool Specialist to anyone looking for a resurfacing job. You will be pleasantly surprised on the impact it makes.
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