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Thompson Cadillac

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Raleigh, United States

thompsoncadillacraleigh.com
Auto broker· Car finance and loan company· Car rental agency· Used car dealer· Cadillac dealer· Car dealer· Car leasing service· Truck dealer· Used truck dealer

Thompson Cadillac Reviews | Rating 3.8 out of 5 stars (5 reviews)

Thompson Cadillac is located in Raleigh, United States on 2600 Wake Forest Rd suite b. Thompson Cadillac is rated 3.8 out of 5 in the category auto broker in United States.

Address

2600 Wake Forest Rd suite b

Phone

+1 9198096218

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Car hireCar washOil changeRepair services

Open hours

...
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Connie Lambert

Bought a new Cadillac 4 weeks ago and initially I was not completely satisfied due to a communications problem with the sales person. After bringing the misunderstanding to the attention of management, the problem was solved in timely manner. The management was very professional and worked very hard to ensure my complete satisfaction and with as little inconvenience, to me, as possible. I give my full endorsement to Thompson Cadillac and would encourage anyone looking for a great deal and superb follow up service to consider Thompson Cadillac. I especially want to thank David, sales management team, for his effort and professional service in solving my problem.

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Rejani Nedumchira

We had a great experience at Thompson Cadillac. Ulysses greeted us in the parking lot and was very courteous. He was very direct and worked with us honestly and efficiently. Also Steven the manager was also very straightforward and direct. There wasn’t a lot of fluff and wasting time. They worked with us to get very close to our budget requirements.

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Sally Medich

We had the pleasure of working with Mike Portillo on January 2nd. He was extremely professional, yet personable and made our experience purchasing a CT5 wonderful! We weren’t able to get to the dealership until 30 minutes prior to closing but we never felt pressured or rushed to come to our decision (even on a Saturday night!). Best car buying experience I’ve ever had and will never purchase another vehicle anywhere else. Mike was great, Thompson Cadillac was great...all of it was great!

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angelina Dee

If I could give them a 0, I would. A 1 star rating is extremely generous. Thompson Cadillac was wonderful when we serviced our previous vehicle and when we purchased our brand new 80,000 vehicle, however it has been serviced 4 times in the past 5 months due to automotive problems including all 4 faulty tires. They have had the car in their possession for 16 days now to swap out 4 tires. Our next move is heading to Mercedes, and trading this vehicle in so we don’t have to deal with the run around at Thompson Cadillac, they’re great at lip service.

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Drew Myers

DO NOT buy a vehicle from this dealer. I bought a CERTIFIED preowned GMC Yukon 4 months ago that was still under factory warranty (in addition to purchasing the extended warranty). Engine started grinding loudly within days of purchasing, the car has been in the shop with them more than I've driven it myself. First it was the transmission, then it was engine knocking, now they say its a completely normal sound? They are now saying since it's a ormal\ noise, there's nothing else they can do... I guess I get to wait until warranty is up and I'll get to buy a new engine. Not to mention the \service manager\ won't call back or communicate (unless thru text) and I physically have to show up to get any communication. No customer service whatsoever. So much for a 50k car. AGAIN STAY AWAY.

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