Northfield, United States
56 Depot Square
N/A
+1 8024853811
On-site services
Internet is lost at least once a month for an extended timeframe. Their phones are linked to their internet service so you can’t reach them if the internet is out to get answers. Overall just poor internet quality for the price.
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Was not aware they do not honor CF-111 under Vermont law even tho they are a Vermont business. Buyer beware.
I pay for there second highest offered speed, just to get constant disconnects, random ping spikes, and nights where the internet goes out all night with no compensation for the failure to provide the service payed for. It's unacceptable for the already very steep prices that continuously climb. Because of the lack of competitive services in the area they can just continue to not stabilize there network and fail to give quality service without any fear of loss of profit. It's unprofessional and unacceptable. If you can at all avoid them I highly advise you do so, will be looking into other options for sure
Not particularly happy with this company. The price just went up five dollars a month for a sub par product. Internet lags and cuts out often. The five dollars was to help pay for the tiniest upgrade ever. Do you realize how slow the speed are compared to other companies? Too bad there is no other competition in this town or else you might get better service. Good grief!
We payed for the upgraded high speed internet service, 70 a month and have seen no changes in service from when we had the lowest speed. Internet works, but barely. It is almost impossible to use my internet without it cutting out at least once or twice each time I use it and service calls never get answered on time. DO NOT RELY ON THIS SERVICE IF YOU DEPEND ON STABLE INTERNET. Two stars is being generous..
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