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Wesley Woods at New Albany

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New Albany, United States

wesleyatnewalbany.com
Retirement communityAssisted living facilityNursing homeRetirement home

Wesley Woods at New Albany Reviews | Rating 4.2 out of 5 stars (5 reviews)

Wesley Woods at New Albany is located in New Albany, United States on 4588 Wesley Woods Blvd. Wesley Woods at New Albany is rated 4.2 out of 5 in the category retirement communityassisted living facilitynursing homeretirement home in United States.

Address

4588 Wesley Woods Blvd

Phone

+16145329021

Open hours

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A

Abdihakim Hussein ionosphere

I worked this place as a nurse and its really good facility. The management and the staff are amazing. May God bless all the hardworking employees who work at Wesley wood.

T

Tonya Swartz

Beautiful, state of the art, facility. Very caring, compassionate and loving nursing staff. Delicious, nutritious, appealing meals and snacks. Happy residents, patients and families! Promise I am not just being biased...Take a tour and you'll be blown away too! Much love :)

D

Diana B

Virtual seminar on estate planning was helpful and I learned some new things. Certainly motivated me to review my current documents. I appreciate Wesley Wood's periodic educational seminar open to current and prospective residents.

J

John Corbitt

My parents have lived at Wesley Woods in Assisted Living for one year now. Initially I loved the place- it’s new, lovely and comfortable. Food is good. People are friendly. But, I have found that, of late, a lot of things are slipping through the cracks. A brand new bedspread disappeared and when I questioned it, I got a shrugged shoulder. Again and again. Likewise, clothes go missing but unfamiliar ones show up in the closet. Everyone says, well these things happen. BS. Take some responsibility! This morning, I called with a few simple questions, but it took two hours to get one answers. It’s tough to get a live person on the phone. I’m still waiting for four individuals to return my calls and discuss the other issues... it’s been hours. But, this morning a line was crossed. It involved a gross lack of internal communication which caused Mom to miss an important doctor appointment. The result was that: A: Mom needed the appointment but didn’t go (it had to be rescheduled into two separate appointments, or wait a month for a long-enough time slot). B: The doctor was inconvenienced and will probably charge us. C: The person hired to pick her up and transfer to the appointment wasted two hours and will also charge for her time. My additional out-of-pocket for this screw-up is an estimated 200-300! But, it’s about the missed communications - which I had verified with everyone involved. They say everything is “in the schedule” or “in the computer.” That may be true, but it doesn’t help if nobody looks! My trust in these people has fallen. Very disheartening.

B

Brandi Lee

A gorgeous new facility. We were there for brunch with made to order omelet or waffles and they were fantastic.

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