Wolcott, United States
50 Beach Rd
N/A
+1 2038798066
My Mom was at Wolcott View for a short time back in November of 2018. My family & I cannot thank the entire staff enough for the wonderful care they gave to her & for the compassion they showed to us during our visits. We would not hesitate to recommend Wolcott View Manor.
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I can for a fact for a period of time I worked here and the higher ups don't take time to think about the safety for their workers because one time I was told to jump in the back dumpster and I said no because I was off the clock plus that time they wanted me to find a gold tooth and I knew they throw used needles in the trash not a hazmat bin because some of the nurses and aids are too lazy and I wasn't going to get any protection to wear. Another time I had to find a hearing aid and I told them no and they quickly wrote me up because of that. This place was ok for something when I was in high school but they don't treat their workers well at all I hated it when a resident would call for help and I was only a porter. I was only help if they needed the remote or something moved plus I have seen some of this \great Staff\ just sitting on their phones between residents rooms and these were the people that were to be taking care of the residents and especially when I can't touch a resident when I was a porter to even help them prop their legs or put a pillow behind their heads all I could do was be an extra voice even when the aids would say one minute the resident could have died at worst case for even the smallest things could be great for the elderly when they can't go or do things on their own anymore
Administration attempting to get establishment back on their feet, with disregard to front line employees workload. Rooms are large Need additional staff Care is affected
This place is completely incompetent and unprofessional. My dad has dementia and unfortunately cannot advocate for himself or relay his treatment to us. I have advocated for him to \professional\ staff. Short of making a scene or threats, they don't comply to family requests for medical care. I was in the medical field myself and Ican't get over how unprofessional and neglegant this facility is. I don't have power of Attorney because my mom won't give up her rights for his care. I wouldn't send my dog there. It breaks my heart to see him or anyone else be treated like an inconvenience! When I do speak up they try and treat me like I don't have a clue as to what I'm talking about. I absolutely WILL be making a complaint to the state! PLEASE if you have had the same experience with your Loved one, share it! There is strength in numbers!
Horrible place for your loved ones. I worked here for a year, and the amount of verbal abuse I have seen from staff to residents is completely outrageous. The CNAs are also treated like slaves. This place disgusts me and I'd give it negative stars if I could.
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