Arlington, United States
4621 S Cooper St #131
$$
+18175574664
N/A
I went one day 1/14/21- got my paper laminated under 3.00 and supposedly I was charged wrong the first day; no problem right, because I went (next day) 1/15/21- I got 4 papers laminated for 18.00. The cashier “Mike” had very poor customer service. Along with being laminated that first day, they also cut the extra plastic off the paper, however, “Mike” must’ve felt extra lazy during his shift. I was handed 4 long pieces of paper with extra plastic, when asking if I could get them trimmed like the day before, I was told it was going to be 2.00 each to do so. LOL. I’m not even that lazy. I obviously went home & cut it myself. But I probably won’t return to this location because of “Mike”.
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Been here a few times, always pleasantly surprised. The staff is friendly and very helpful, and you're in and out fast!
Even if I have a closer Ups where I live, I always come to this one. I am driving 15 min to get here just because they are always super friendly and helpful.
Told to wear a mask in the store. #1-I was maintaining more than 6ft from the only other person in the store besides the 2 cashiers. #2- I have a medical condition involving breathing. How can an employee tell someone to wear a mask when the 2 bullet points above are in play? Better yet, how can they tell someone to wear a mask when the Texas mask mandate allows for both bullet points to be able not to wear a mask. I suggest placing the mask mandate up in plain view for employees to study that way they don’t give out misinformation.
Have been coming here for a while and I never had an issue until today. I experienced poor customer service from Mr Mike. While I understand policies change, the way he went about it was completely unprofessional. Especially given that he wasn’t even the one helping me with my transaction.
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