Columbus, United States
421 W State St #226
N/A
+18774884224
Car2Go Columbus is truly awesome. I have been a member since they first came to Columbus, and while I only use them when I need a car, my every experience has been a real treat! The office staff are also amazing as they are friendly, and have a genuine interest that your rental experience is a pleasant one. They are also happy to answer any questions you may have. Another good thing about Car2go is, even if you own your own car, if your car is in the shop or out of service, Car2go is the "extra car" you need when you have to get somewhere. Best membership I've ever w!
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I have been with Car2Go for about a year now. Car2Go has went above and beyond with each concern and issue to help fix it. Their cars are very nice, I just wish they would get the 4 door cars here like in other cities and let the cars be rented for longer distances. Nevertheless, when you have errands to run and you hate the bus or don't want to walk it, this is Perfect! Customer Service has always been nice and I was able to fill a car with gas twice when needed while I was using it. Don't miss out on this great opportunity here in Columbus!
They still have some glitches on the mobile app. you have to pay attention to your signal strength in certain areas. The workaround is to use the mobile app to reserve, but your car2go card to rent when at the vehicle. Starting rentals from the app always lock up on me. And then I have to call to restart the process. But I have noticed it doesn't happen at all in the downtown/OSU areas.
Rude, incompetent customer service. Exemplar of institutional racism.
Car2Go in Columbus no longer allows members to fuel the cars. But, the website doesn't warn you and the car still offers that as an option?!
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