Fresno, United States
757 L St
N/A
+1 5594857900
Wheelchair-accessible entrance
I have heard tons of horror stories about debt collectors. My experience with CBU did not line up with any of them. The agent, Mrs. Davis and her manager were kind, courteous, and even helped me to fix my credit report. No one likes forking up cash but CBU made this as painless as possible. Thank you guys!
like
I had an old bill show up with them and I was able to call and get it settled without anyone being rude. Very easy going and helpful.
I recently called this company to ask the question regarding credit report, not knowing I was calling the wrong place the representative that took my call was really rude. I could tell he was getting frustrated with me because he was talking to me impatiently and with a rush I kept asking him that I just wanted to get information. At the end he told me I was calling the wrong place. He could of just told me since the beginning that but he let me continue explaining my situation. When I ask him what was exactly the number I was calling, he kept saying I was calling the wrong number and hang up on me when I was still talking to him. I wonder if this is how their customer services is with everyone that calls.
When I called the first time, the customer service person was very unwilling to negotiate citing their client’s precise instructions which I know is BS. Because their job is to collect money no matter what,
Easy Service
Rude, not helpful , unprofessional people.
Deli
The best companies in the category 'Deli'