Search Icon

University Ford Durham

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Durham, United States

universityforddurham.com
Car repair and maintenance· Ford dealer· Oil change service· Car dealer· Car finance and loan company· Car leasing service· Car manufacturer· Electric vehicle charging station· Truck dealer· Used car dealer· Used truck dealer

University Ford Durham Reviews | Rating 4.3 out of 5 stars (5 reviews)

University Ford Durham is located in Durham, United States on 5001 Durham-Chapel Hill Blvd. University Ford Durham is rated 4.3 out of 5 in the category car repair and maintenance in United States.

Address

5001 Durham-Chapel Hill Blvd

Phone

+1 9196829171

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet

Offerings

Car hireCar washOil changeRepair services

Open hours

...
Write review Claim Profile
R

Robin B. Stickney

I have bought many cars in my lifetime and I can honestly say that this was the easiest, most friendly purchase I have ever made. I cannot say enough about Dominique. She was so nice and thoughtful throughout the entire sale. University Ford has a true gem with her. This car was purchased for my daughter, who doesn’t live here and wasn’t available to test drive the car prior to the purchase day. When we went to the dealership to make the purchase, I thought that we would just do the sale and be done but Dominique immediately took my daughter out for a test drive and took her time to make sure that she was very comfortable with the car. I was so impressed that she truly cared and wanted to make sure that it was right for my daughter, not just a sale. Next time I am in the market for another vehicle, I will most definitely visit University Ford first.

S

Steve JK

Brought my new 2019 350 Transit Dually Van in for the Works package which is supposed to include an oil change, tire rotation, fluids check, etc. At first the advisor said they don’t rotate the rear dual tires. When I mentioned the Ford Factory recommended tire rotation pattern he said okay. My van was in the shop for 2.5 hrs as I waited for it. When it came out – the tires hadn’t been rotated. When I pointed this out he said they had and we can check the cameras if necessary. I said fine – let’s check the cameras but they never did. Since I know for a fact they hadn’t been rotated – the advisor got the service manager involved. To my surprise – the service manager even insisted they’d been rotated. This in spite of significant & overwhelming evidence to the contrary. You could look at the studs on the wheels and tell a nut hadn’t been turned off those studs in a long time – certainly not this day. Secondly, I had marked the tires and pointed that out to the service manager as well. The marks I put on the passenger side tires were still on the passenger side. Just a note that they didn't do a fluids check either. At least not the windshield washer fluid - mine was very low and obviously wasn't checked. This is unfortunate because this is otherwise a very nice facility that services commercial trucks.

G

george griffin

I have bought a lot of cars in my lifetime (71 years old) and can honestly say my experience at University Ford was the best of all. Ron Johnson (Sales Consultant), was helpful, pleasant and o pressure or up-selling.\ He quickly found me the truck i wanted, got me an agreeable price, and then followed through getting the truck ready for delivery. Everything was on-time and as promised. The new University Ford facility is clean, quiet and pleasant. All of the staff on-site were friendly, courteous and helpful. I plan to have my truck serviced there. Would I enthusiastically recommend Ron Johnson and University Ford? Absolutely yes.

S

Steve Lackey

The service team managed by Jimmy was excellent! Friendly, professional, thoughtful, and quick! We had an issue with our truck door latch and they figured out how to address it the least expensive way and had it back to me within just a couple hours. Great overall experience!

J

Jess Wiggins

Great place,good people,great detailers!!

Top 10 companies in Car repair and maintenance category in United States

Close