Saratoga Springs, United States
1306 Redwood Rd
N/A
+18016532039
I like locally owned businesses because they are invested in the community. Epic Biking is one of the best. Dan and his family have been running Epic Biking in Saratoga Springs for about 5 years now. They continually sponsor local clubs, put on events and promote participation through free advertising. I am always greeted warmly when I go through the door. I think I've bought 7 bikes from them now and my friends have bought another 10. I'll continue to send business their way as long as I can. His mechanics are the best as well! Very friendly and well trained. Most shops refuse to work on wallyworld bikes but the Epic Biking staff happily takes on the challenge. Highly recommended!!!
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I took in my bike and asked for new tubes and a simple break repair. They said it would be ready in 5 days. 5 days later I called. I had to call 10 times throughout the day before someone answered the phone. They said they hadn't even started yet. They said it would be ready the next day. When I went to pick it up, they hadn't even started on it yet and they told me that it would cost more than they had originally told me. I gave them the chance to fix it at the agreed upon amount and they declined. I took it home and my neighbor was able to replace the tube and adjust the breaks in a matter of 5 minutes. I was disappointed in their customer service.
I went to multiple shops around. I was suprised to find such a great selection. I have huge feet and the other shops I went to didn't even have something close. Epic had two pairs for me to try on. They gave me an offer I couldn't refuse, unlike all the other shops this one really wanted my business. I would highly reccomended getting a bike or gear from Epic. This is now my bike shop. I am very happy with my new bike and I am happy that such a great shop has my back for all my biking needs.
I have purchased 4 bikes and tons of gear from this shop. They always provide value to their customers and will support your cycling hobie to the fullest. Get out there and ride...
Checked their hours before I left my house. When I got there, their sign stated the same hours as the website, but they were closed. There wasn't a note or anything on the door either.
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