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B & B Appliance

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Escondido, United States

bandbappliance.com
Appliance parts supplier· Microwave oven repair service· Washer & dryer repair service· Appliances & Repair· Appliances· Retail· Appliance store· Refrigerator repair service· Washer & dryer store

B & B Appliance Reviews | Rating 4.4 out of 5 stars (5 reviews)

B & B Appliance is located in Escondido, United States on 1743 S Escondido Blvd. B & B Appliance is rated 4.4 out of 5 in the category appliance parts supplier in United States.

Address

1743 S Escondido Blvd

Price range

$$

Phone

+1 7607465555

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car park

Offerings

Assembly serviceRepair servicesService guarantee

Open hours

...
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J

Janet Watts

I have been trying to get my Decor oven fixed for 5 months. The technician came out and diagnosed the faulty part on October 5 2020. I heard nothing for a month and called to ask the status. Was told at that time the part was on order. I called again in December to get a status and ask why no one was communicating with me. Was told \if we had to call and give status reports to our customers we would need to hire another full time person.\ I called again in January and was told the part was slow for delivery due to COVID..convenient. It is now february and just called again. The woman who answered the phone thought it was funny that I was still waiting after 5 months. I suspect other people simply give up on the lack of communication and poor service. She said she was connecting me with the service manager but that person never came on the line. The original woman came back and told me I should 'work on plan B'. She would supply me with the number where I could order my own parts!!! How could I order parts when they couldn't! All of a sudden the entire litany of 5 month excuses started to scream...they never had any intention of fixing my stove. I told the woman at B & B that I wanted my deposit back. She mumbled that I would have to make that request of someone else. I told her as a representative of a small business that I was telling her and I expected to receive a refund within the week. I have come to the conclusion that B & B Appliancey might be making their money on deposits and not repairs. At least in my case.

E

Ece 111

Worst experience possible. After two months of trying to get these guys to fix our Dacor stove the Technition came out and informed us he thought the factory sent him the incorrect parts. I advised him to call the manufacture to confirm prior to installing the parts. He said he did not have time to call and would install the parts anyways. After 3 hours our entire stove does not work, I again asked him to call dacor he said it is not his job to call , his job is only to install the parts. I called into the supervisor [email protected] and he was exceptionally rude, had NO idea about Where the updated parts are for the stove and also reiterated that it is not their responsibility to verify correct parts prior to installing them. Not impressed with the service or their expertise.

J

Jan McDaniel

Great service. We just bought our next Bosch dishwasher from B&B. Their great service convinced us.

P

Pat B

B&B Appliance Repair has made three calls on our Maytag refrigerator. They have been excellent, respectful, speedy, and professional. I highly recommend them for your appliance service/repair needs.

A

Arroyo Del Mar

The service is great and the employees are much nicer to work with than Best Buy, Lowe’s, or Home Depot. The installers are also more personable and care about a job well done!

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