Oakland, United States
3070 E 9th St Suite B
$$
+1 5105333808
N/A
Delivery
The employees are honestly amazing. Once I left my iPhone here because I was so stressed about our first pop-up event, and one of the guys found it and put it behind the counter for me! They've always been patient and helpful with our printing orders too.
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9am to 6pm hours is unfriendly and unprofessional. This office should just be closed permanently. I will not be coming here again because I work 9 to 6pm. I think they used Covid as an excuse to cut hours and costs. Shame on you. It not only hurts the employees who need the hours, but it hurts the customers. Other Fed-ex offices have normal business hours and I can go there.
The white male at this location was very rude to me on Wednesday 1/27/21 I need some copies made I didn't know how to do it he snatched my manuscript and told me what do you need make it quick I don't have all day very poor customer service towards me he needs to learn people skills or find another job .
For the first time I tried to print some papers from this area and honestly I didn’t know how to print it and I asked the employee can you help me please and she told me I cannot help you you should do by yourself she is very very mean and rude thanks
I print a holiday card annually and have had very negative experiences at the Emeryville location. I had the opposite experience here. Dan could not have been more helpful and was very interested in helping with ideas to make it even better. This is my new FedEx Office home! Thanks Dan!
I am sorry I do not know his name, but the black gentleman working here was very helpful, sweet and patient!
We tried to get our Passport photos taken here. After it taking 15 minutes to serve us, it took several tries to get what we thought we needed. In all, the first trip took 45 minutes for three photos. When I got home I realized that my children's photos were not within the required specifications. We went back, tried again and between the kids now being past their bedtime, the FedEx employee being there by herself and serving other people in the middle of helping us, and the camera suddenly stopping working, we got a refund and had to go somewhere else after wasting another 45 minutes.
I have been here many times, and I have to say Sabrina is amazing! She is extremely professional, helpful and friendly. She is truly an asset to this (and any) store!
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