Greenbelt, United States
6030 Greenbelt Rd
$$
+1 3019820464
N/A
Delivery
I drive further to go to this FedEx location as it is a full service store on Greenbelt Rd. and Ann Marie is always friendly and courteous. She is helpful and provides personalized service. She is knowledgeable and always has a smile.
like
I came in and wasted 45 minutes because one of the the light skin male worker told me to send my documents to a wrong fedex email after standing for 20 minutes and waiting he then tell me to send it to the actual real fedex Email from looking at him I can tell it was very intentional Then another light skin male cashier had the nerve to be rude to me. I felt for sad that I had to spend my hard earned money at a place so unprofessional it’s disgusting.
Leo is an excellent representation of great customer service , his kind and courteous demeanor yet professionalism is an wonderful thing.
Great speedy service. I didn't even know they offered colored and it was beautiful for what I was doing. Will always choose this location for my print needs. Free parking ( plenty )
My first experience dropping off a package for shipping at a FedEx store was more efficient and quicker than I expected. Anne Marie was extremely helpful and made the visit pleasant.
Short version: They wasted a bunch of my time, and charged me for a service I never received. I went in to scan a simple document. It took about half an hour for them to get the machine working for me. Then, I sent the scans to my e-mail. I waited about 10 minutes for the scan to go through to my e-mail, then asked an employee who said it could take a few hours to go through. I was confused, but decided to trust them and leave. Two days later I had a bill for the scan sent to my e-mail, but no scan. I called, and they informed me that I could only get a refund in person. But I only needed their services because I was traveling, so I couldn't return to do so. They promised to raise the complaint, and since then I haven't heard a word from them.
FedEx is one of those poorly run companies that gets away with it because they have corporate contracts. Customer service is non existent.
I love this locations helpfulness I’m usually in and out no questions asked
Deli
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