Gilroy, United States
7562 Eigleberry St #5714
N/A
+18009218101
The internet speeds are slower than rated. We pay for 6 Megabytes of Upload speeds and get only a half of a Megabyte. Terrible service. Would not reccomend to anyone.
like
The representative Jared, was extremely unprofessional. Would end the call and chat unexpectedly. I will never use Frontier as an ISP ever.
Very slow connection. Horrible customer service
Frontier disconnected my home phone for some unknown reason - no oe could say why that has happened. I have spoken with customer service a number of times, and have had a technician scheduled 4 time where I was told to stay home for four hours each. NO ONE CAME; NO ONE CONTACTED ME; NOTHING HAS HAPPENED. If anyone knows of another way I can get a land line from some other company please let me know. If I could give Frontier zero stars I WOULD.
I called to get my services connected a total of 10 different times! Spoke to 10 different people. Every person I spoke to had no idea what they were doing. The last person I spoke to finally scheduled for someone to come out. When no one showed up I called again, and no one was able to get a hold of the department or office located here in gilroy ca. They had me waiting as they attempted to get a hold of the office for 40 minutes!!! This is the worst customer service I have ever received from any company I have ever dealt with. The employees are not properly trained, and they have no communication with each other! They are suppose to be writing notes but I had to repeat the reason I called 10 times with no results! Towards the end of the 10th time I called, when they had me waiting 40 minutes to see if they can get a hold of the office here in Gilroy, the call hung up lol and no one called back! Worse service EVER!!!!
Deli
The best companies in the category 'Deli'