Sebastian Craig-Bruce Stover
So far so good. From the time I walked in, and was greeted by one of the 2 gentlemen that were seated behind the counter, 1 on the phone, the other, Brandon, very pleasant, knowledgeable, helpful, and a good listener. At first my fiance'e and myself were thinking it was a rock that hit the top of our windshield, within 5 minutes the star about the size of a dime began spidering down. 10 minutes later after it grew to about 10 inches long downward then took a right, into drivers view, now add another 10 inches, finally stopped there. Didn't realize her deductible was 500.00, so cost of new with install, approximately 400.00 total, now out of pocket. Ok could be worse. Now we find out Carmax, Laurel, 2.5 years prior, when we bought VW there, they, of course, Jimmied, the quickest and cheapest way possible, used silicone along top of windshield and put some type, not original, weatherstrip to make it appear to be used but passable. Anyway, now, we had to go to an Auto body business to get part 1 of 2 part process started. In comes Maaco, Glen Burnie, MD. So far, Brandon has kept to his word and everything we spoke of to be done. They and Safelight glass company, Crain Hwy, Glen Burnie, MD. Are teaming up. So far, so good. Our insurance company, USAA, since her family are current and former Military. As I, myself, being an ex, U.S.NAVY, S.E.R.E, are, and were. I will complete my review of both places as soon as everything is complete, probably by the 18th or 21st. I truly believe that both Maaco, and Safelight, as well as U.S.A.A.will get the highest possible reviews. Respectfully...
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